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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Tricolor gains more financial resources, as Hispanic market continues to grow

Hispanic month
Thursday, Sep. 29, 2022, 02:47 PM
BHPH Report Staff
In celebration of Hispanic Heritage Month, the 2022 Hispanic Market Report generated by Claritas, a data-driven marketing company, showed the U.S. Hispanic population is exploding, with 89% growth since 2000. According to the report, around 66.5 million Hispanic consumers live ... [Read More]

Car-Mart hires Campbell to be president

car-mart for web
Tuesday, Sep. 27, 2022, 03:13 PM
BHPH Report Staff
Douglas Campbell possesses significant used-car experience at franchised stores as well as remarketing vehicles after they’ve been in a rental car fleet. Now Campbell is about to embark on a professional chapter within another part of the used-vehicle market — ... [Read More]

Agora Data lands $100M revolving credit facility

car and coins_5
Thursday, Sep. 22, 2022, 02:24 PM
BHPH Report Staff
Agora Data now has more financial fuel to maintain its energetic pace of providing independent dealers and finance companies precision performance analytics and access to ample, affordable capital. The fintech company announced this week that it closed a $100 million ... [Read More]

NextGear Capital organizes auction advisory board to support independent dealerships

executive boardroom
Thursday, Sep. 8, 2022, 02:22 PM
BHPH Report Staff
Buy-here, pay-here and independent dealerships have been the topic of conversations for at least part of this week’s National Auto Auction Association convention in Dallas. Some of that dialogue took place as NextGear Capital announced on Thursday that it has ... [Read More]

August bankruptcies rise 10% year-over-year

bankruptcy 1
Tuesday, Sep. 6, 2022, 04:56 PM
BHPH Report Staff
The notable jump in bankruptcies experts have been predicting for some time arrived in August. According to new research released from Epiq’s Bankruptcy Analytics platform, filings in August across all chapters rose 10% year-over-year, totaling … [Read More]

2 reasons why creating your own sales contracts can be challenging

problems and solutions
Thursday, Sep. 1, 2022, 02:35 PM
BHPH Report Staff
With another month closing on Wednesday, Ignite Consulting Partners mentioned firm compliance experts often are peppered with questions at this junction on the calendar about independent dealers creating their own retail installment sales contracts rather than relying on the documents ... [Read More]

Tricolor unveils 200-bay reconditioning center near Dallas

Tricolor recon for web
Thursday, Sep. 1, 2022, 02:14 PM
BHPH Report Staff
Tricolor has invested heavily in artificial intelligence and other technology resources to boost its underwriting. On Thursday, tech-enabled Community Development Financial Institution (CDFI) and one of the nation’s largest used-vehicle retailers that caters to Hispanic consumers, also enhanced its resources ... [Read More]

TIADA reiterates availability of training for FTC Safeguards Rule

training
Tuesday, Aug. 23, 2022, 06:09 PM
BHPH Report Staff
Both a federal agency and multiple national associations are urging the Federal Trade Commission to delay implementation of amended Safeguards Rule. However, if the regulation stays on its course to be enforced beginning in December, the Texas Independent Automobile Dealers ... [Read More]

Advantage rolls out unlimited connectivity GPS risk-mitigation solution

Advantage execs for web
Tuesday, Aug. 23, 2022, 06:07 PM
BHPH Report Staff
On Tuesday, Advantage Automotive Analytics debuted Evo UL, an unlimited connectivity GPS risk-mitigation solution. By employing the latest GPS hardware and applying sophisticated proprietary technology, Advantage claimed that it is the first modern data analytics and advanced, risk-mitigation solutions provider ... [Read More]

PODCAST: DC talk with NIADA’s Brett Scott

Brett Scott with NIADA logo
Tuesday, Aug. 16, 2022, 04:54 PM
BHPH Report Staff
Brett Scott, who is vice president of government affairs at the National Independent Automobile Dealers Association, took some time away from being on Capitol Hill for this episode of the Auto Remarketing Podcast. Scott recapped what the atmosphere is like ... [Read More]
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