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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Car-Mart broadens Oklahoma footprint

new carmart logo for web_0_0_0_0
Tuesday, Dec. 7, 2021, 03:39 PM
BHPH Report Staff
Fresh off of being named the Independent Dealership of the Year during Used Car Week, America’s Car-Mart expanded its dealership network right after Thanksgiving. The company announced that its newest buy-here, pay-here dealership is located in Norman, Okla., bringing its ... [Read More]

Details of reducing rate line of credit from Agora Data

money-stack
Tuesday, Nov. 30, 2021, 04:32 PM
BHPH Report Staff
Agora Data recently rolled out another tool for buy-here, pay-here dealers to get the financial resources they need to compete with well-capitalized competitors. The company that previously launched the first crowdsourced securitization for the BHPH industry recently launches another financing ... [Read More]

Byrider hands out annual awards

Byrider winners for web
Tuesday, Nov. 30, 2021, 04:30 PM
BHPH Report Staff
Byrider recently honored the top performers within its network of buy-here, pay-here dealerships and franchisees. During the company’s annual convention on Nov. 13 in Scottsdale, Ariz., Byrider chief executive officer Craig Peters said, “We’re proud to recognize our franchisees and ... [Read More]

Battery breakthroughs part of Revo 2.0 from Advantage GPS

revo for web
Tuesday, Nov. 30, 2021, 04:28 PM
BHPH Report Staff
At Advantage GPS, company executives and experts are charged up about batteries nowadays. The company recently launched what it’s calling Revo 2.0 — a family of advanced, self-powered wireless GPS tracking devices with cutting-edge, second-generation smart battery technology and power ... [Read More]

October bankruptcies rise but remain below pre-pandemic readings

epiq october chart for web
Tuesday, Nov. 23, 2021, 04:01 PM
BHPH Report Staff
While still not recovered to the activity level seen before the pandemic, bankruptcy filings are trending higher. Epiq recently released its October bankruptcy filing statistics from its AACER bankruptcy information services business. The firm said October new filings for all ... [Read More]

Byrider expands franchise development team

Michael Davis Byrider for web
Tuesday, Nov. 9, 2021, 03:02 PM
BHPH Report Staff
Byrider already has more than 140 buy-here, pay-here locations across the country. And the company recently added a new executive who is tasked with growing that store footprint even more. Byrider hired Michael Davis to reinforce its franchise development team ... [Read More]

War stories: Learning from difficult trial verdict against dealer

legal analysis
Thursday, Nov. 4, 2021, 04:19 PM
Steve Levine, Ignite Consulting Partners
This time, I’m going to share the story of how I learned the hard lesson that “everything you say can and will be used against you in a court of law.” I did a presentation recently on the importance of ... [Read More]

Car-Mart raises goal for annual toy drive

2021 car-mart toy drive
Tuesday, Nov. 2, 2021, 02:41 PM
BHPH Report Staff
America’s Car-Mart raised the goals for its Holiday Toy Drive, which is now in its 13th year of being orchestrated during November by the buy-here, pay-here dealership group. Since 2009, Car-Mart said in a news release that it has collected ... [Read More]

PODCAST: Talking software development & private equity investment with Allen Dobbins

podcast image
Sunday, Oct. 24, 2021, 02:37 AM
BHPH Report Staff
Automotive technology entrepreneur Allen Dobbins appeared on the Auto Remarketing Podcast soon after announcing he was part of the investment AutoManager recently received from the Beekman Group, a private equity firm based in New York. Along with describing the path ... [Read More]

NY private equity firm enters BHPH space via DMS investment

beekman group automanager for web
Thursday, Oct. 21, 2021, 02:45 PM
BHPH Report Staff
Beekman Group, a private equity firm based in New York focused on building companies in the healthcare, consumer and the business services sectors, now has a presence in the buy-here, pay-here industry. This week, Beekman announced that the firm has ... [Read More]
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