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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

NIADA launches upgraded CPO program

NIADA CPO for web
Tuesday, Feb. 1, 2022, 05:26 PM
BHPH Report Staff
Certified pre-owned sales often generate some of the most robust sales — and potential profit — for franchised dealerships. Well, the National Independent Automobile Dealers Association revamped its vehicle certification program, so independent operations can gain a bigger piece of ... [Read More]

Buckeye Dealership Consulting modifies corporate structure to handle growth

rob fox at buckeye for web
Thursday, Jan. 27, 2022, 03:53 PM
BHPH Report Staff
Buckeye Dealership Consulting recently reorganized its operation in an effort to serve its clients better. The provider of reinsurance, F&I, warranty and service contract products, dealer education, consulting, and performance groups for independent dealers created new divisions for automotive services, ... [Read More]

NIADA bolsters advocacy with new government affairs director

NIADA Perez for web
Wednesday, Jan. 19, 2022, 08:47 PM
BHPH Report Staff
As the organization also got its preparations in motion for its annual convention, the National Independent Automobile Dealers Association (NIADA) reinforced its government advocacy on Wednesday with the addition of Christina Perez as director of government affairs. NIADA highlighted that ... [Read More]

COMMENTARY: 3 growth opportunities for independent dealers in 2022

growth chart with man
Wednesday, Jan. 19, 2022, 07:39 PM
Scott Maybee, NextGear Capital
I’ve been in the automotive industry for more than 15 years and, hands down, this is one of the most unusual markets I have ever seen. Despite predictions by industry experts that independent auto dealers would not fare well during ... [Read More]

700 Credit and eLEND Solutions tout dealer benefits of using ID Drive

auto finance pic 2
Tuesday, Jan. 18, 2022, 04:16 PM
BHPH Report Staff
Tim Brackenbury serves as operations director for Texas Auto, an independent dealership with a pair of locations north and south of Houston. In a news release from 700 Credit and eLEND Solutions, Brackenbury described the successes of using ID Drive, ... [Read More]

Total 2021 bankruptcies drop nearly 25%

bankruptcy image
Thursday, Jan. 13, 2022, 04:34 PM
BHPH Report Staff
Total annual bankruptcy filings decreased nearly 25% year-over-year, according to data shared and discussed by Epiq and the American Bankruptcy Institute (ABI). [Read More]

PODCAST: Agora Data on current status of dealership financials & securitization market

podcast image
Tuesday, Jan. 11, 2022, 03:15 PM
BHPH Report Staff
Steve Burke’s role as chief executive officer of Agora Data gives him a tremendous vantage point to access the current financial status of independent and buy-here, pay-here dealerships as well as activities within the automotive securitization market. And during the ... [Read More]

Ohio dealer’s nearly $400K settlement shows potential employment compliance pitfalls

job interview
Thursday, Jan. 6, 2022, 04:56 PM
BHPH Report Staff
Compliance expert Randy Henrick, who also is a part of the team at Ignite Consulting Partners, shared a costly example of how not following federal statutes when making personnel decisions can inflict some significant financial pain on independent and buy-here, ... [Read More]

COMMENTARY: Preparing for a unique 2022 after a unique 2021

2022 gauge
Tuesday, Jan. 4, 2022, 03:17 PM
Kenny Atcheson, Dealer Profit Pros
There have been so many changes and unique circumstances that affect the market and your business. They must be considered as you plan for success in 2022. What to do about it all? First, plan to do something different — ... [Read More]

COMMENTARY: Time to assess changes at your BHPH or LHPH operation

2021 2022 image
Thursday, Dec. 16, 2021, 03:36 PM
Gene Daughtry, AMS Consulting
In past years, I would have been advising you to use the down time in the last quarter of a year to make assessments about your operation. Under normal circumstances it is time to evaluate your staff, look into your ... [Read More]

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