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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

DriveTime seeks to challenge ‘outdated’ ad model with new campaign

car-side-window
Thursday, Mar. 8, 2018, 03:52 PM
BHPH Report Staff
Now that DriveTime has its new top executive in place, the retailer that caters to buyers with damaged credit histories unveiled its news marketing initiative. This week, DriveTime launched what the company called its “The Genius Way to Buy a ... [Read More]

TIADA to help market NIADA CPO Program

handshake
Tuesday, Mar. 6, 2018, 08:02 PM
BHPH Report Staff
The Texas Independent Automobile Dealers Association and the National Independent Automobile Dealers Association are both located in the Lone Star State and already have a close relationship. That connection became even stronger on Tuesday in a development that could help Texas ... [Read More]

DriveTime selects new CEO

news update
Monday, Feb. 26, 2018, 07:20 PM
BHPH Report Staff
DriveTime chose a leader with plenty of experience in the franchised dealer group world to be its new chief executive officer. According to an announcement distributed on Monday, Don Reese will join DriveTime as its new CEO beginning in late ... [Read More]

NIADA and Subprime Analytics confirm data agreement to aid dealers

Ken Shilson and Steve Jordan
Friday, Feb. 23, 2018, 04:19 PM
Nick Zulovich, Senior Editor
When the National Independent Automobile Dealers Association (NIADA) finalized its acquisition of the National Alliance of Buy-Here, Pay-Here Dealers (NABD) this past December, the last thing Ken Shilson wanted to do was just power down his computer and never look spreadsheets ... [Read More]

3 advantages of automated billing within BHPH

line-cars
Tuesday, Feb. 13, 2018, 07:23 PM
Thomas Aronica, SkyBank Financial and Biller Genie
There is, perhaps, no better illustration of the “with great risk, comes great reward” concept than buy-here, pay-here. However, the advent of automated billing systems has decreased the risks associated with this market while improving cash flow and profits for ... [Read More]

8 features of DriveTime’s refurbished mobile site

drivetime 1 for BHPH
Tuesday, Feb. 13, 2018, 04:31 PM
BHPH Report Staff
With more consumers shopping for their next car using their mobile devices, DriveTime wanted to upgrade its offerings in an effort to capture those potential sales. On Tuesday, DriveTime announced the launch of a new mobile site with innovations designed ... [Read More]

NIADA notes: Dealer optimism high; new relationship with Lyft

handshake
Tuesday, Feb. 6, 2018, 05:23 PM
BHPH Report Staff
Independent dealers went into 2018 with an upbeat mood. Why? The economic and retail sales growth expectations of independent dealers have improved substantially, according to the National Independent Automobile Dealers Association’s business confidence survey for the fourth quarter of 2017. ... [Read More]

Car-Mart expands in Kentucky

latest news
Thursday, Feb. 1, 2018, 03:16 PM
BHPH Report Staff
This week, America’s Car-Mart expanded its network of buy-here, pay-here dealerships. The company opened its second store in Bowling Green, Ky. The location raises Car-Mart’s footprint in the Bluegrass State to 12 dealerships. Car-Mart indicated this new Bowling Green dealership ... [Read More]

NIADA reminds operators about using updated buyers guide

Federal Trade Commission
Tuesday, Jan. 30, 2018, 04:11 PM
BHPH Report Staff
The National Independent Automobile Dealers Association reminded operators about an important change from the Federal Trade Commission that went in effect this past Sunday. NIADA said dealers now are required to display the new version of the federally mandated buyers ... [Read More]

Annual bankruptcy total dips for eighth consecutive year

bar-chart
Tuesday, Jan. 9, 2018, 04:14 PM
BHPH Report Staff
The American Bankruptcy Institute looked over the numbers and found that total filings for 2017 dipped 1 percent compared to the previous year, extending a streak of consecutive year-over-year declines that stretches back to 2009. According to data provided by ... [Read More]

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