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This Month's Focus

Artificial Intelligence
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Alfa Recon leverages AI to strengthen data migration
Monday, May. 18, 2026, 11:11 AM
Alfa, provider of Alfa Systems, strengthened its data migration toolbox last week with the launch of Alfa Recon, a new artificial intelligence-enabled reconciliation module. Designed to help customers migrate legacy data and acquired portfolios to Alfa Systems more quickly, more ... Read More
Dealer group C-suite executives examine role of AI at auto retailers
Monday, May. 18, 2026, 10:23 AM
Artificial intelligence in auto retail, says Zeigler Auto Group chief operating officer Sam D’Arc, is in a similar place as digital retail was 4-5 years ago. There’s a lot of excitement, but perhaps not a complete understanding of how AI ... Read More
Dealers look to AI for customer experience boost
Monday, May. 18, 2026, 10:10 AM
Sam D’Arc doesn’t remember what his query was when he first used ChatGPT, but the response was fast and accurate. “It caused a little bit of awe and surprise in how well it extracted information into the answer to the ... Read More
Explaining lead deterioration & performance-based marketing for dealerships
Tuesday, May. 19, 2026, 02:02 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AutoWeb / UsedCars.com president and COO Dan Ingle tackled ... Listen Here
Navigating used-car inventory management with John Ellis of Agile Auto
Tuesday, May. 19, 2026, 01:58 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. Agile Auto founder and CEO John Ellis acknowledged inventory ... Listen Here
Flipping EV battery risk into faster sales
Monday, May. 18, 2026, 07:49 PM
We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring. AVILOO chief executive officer Brett Lippel focused on what ... Listen Here

CarHop’s credit reporting practices trigger $6.4M fine

carhop for bhph
Thursday, Dec. 17, 2015, 05:21 PM
BHPH Report Staff
Buy-here, pay-here operators who report their customers’ successful payments to a credit bureau should take note. Allegedly not completing the process correctly according to the Consumer Financial Protection Bureau cost BHPH chain CarHop more than $6 million in penalties. On ... [Read More]

J.D. Byrider honors 17 operators during annual awards program

Award
Monday, Dec. 7, 2015, 03:02 PM
BHPH Report Staff
J.D. Byrider recognized a total of 17 dealerships from 12 states as winners of the buy-here, pay-here store chain’s annual awards during its November convention in Orlando, Fla. The company highlighted that its Franchise of the Year winners were chosen in ... [Read More]

4 questions about potential Tax Refund Advance impact

hand with 50s
Thursday, Dec. 3, 2015, 02:35 PM
BHPH Report Staff
Just before Thanksgiving, Tax Max highlighted a development that could positively impact buy-here, pay-here operators. After four years on the shelf, the banking industry has revived the Tax Refund Advance for 2016. To help BHPH dealers take advantage of this ... [Read More]

Tax Refund Advances are back in 2016

Tax refund stock image
Tuesday, Nov. 24, 2015, 02:45 PM
Chip Wiley, Tax Refund Services
Here’s some good news for buy-here, pay-here dealers going into Thanksgiving celebrations. After four years on the shelf, the banking industry has revived the Tax Refund Advance for 2016. This development means that much needed funds are expected to be ... [Read More]

3 steps to protect customers’ information

sales agreement 2
Friday, Nov. 13, 2015, 04:52 PM
Steve Levine, Sigma Payment Solutions
Too often dealers focus on technology tools and forget about the basic “best practices” that can make or break the business.  When it comes to the obligation to protect a customer’s personal information, it’s the failure to pay attention to ... [Read More]

Attendees cheer NABD for latest conference

shutterstock_162848774
Tuesday, Nov. 10, 2015, 09:24 PM
BHPH Report Staff
The National Alliance of Buy-Here, Pay-Here Dealers gathered feedback from nine attendees who came to its East Coast Conference last week in Orlando, Fla., that focused on best practices and compliance. Perhaps one comment from an operator in Indiana summarized ... [Read More]

NIADA news: Jordan now CEO; Petersen to be SVP

shaun petersen for bhph report
Thursday, Oct. 29, 2015, 02:52 PM
BHPH Report Staff
As the National Independent Automobile Dealers Association elevated Steve Jordan to the position of chief executive officer, NIADA also announced Shaun Petersen — who has served as outside regulatory counsel since 2012 — will join the association staff on a ... [Read More]

Subprime Analytics & Vincentric partner to boost BHPH underwriting

partnership puzzle
Monday, Oct. 26, 2015, 01:20 PM
BHPH Report Staff
Subprime Analytics, which provides computerized portfolio analysis and metrics used to evaluate subprime auto finance underwriting performance and practices, formed a strategic alliance with Vincentric on Monday in an effort to help buy-here, pay-here dealerships. Vincentric provides data, knowledge and ... [Read More]

DriveTime hosting 48 races to raise funds for struggling families

glowing hands of giving
Thursday, Oct. 22, 2015, 07:53 PM
BHPH Report Staff
On Sunday, DriveTime is hosting 48 running events across the country during its first DriveTime Kids in Need 5K Fun Run. Officials shared recent estimates that indicate nearly 20 percent of Americans face the burden of unpaid medical bills. Recognizing ... [Read More]

FAIR & KISS highlight 8 parts of new asset protection program

vehicle 1
Monday, Oct. 19, 2015, 06:32 PM
BHPH Report Staff
Finance And Insurance Resources (FAIR) has partnered with KISS Concepts Group to release the Complete Asset Protection (CAP) program — what they believe is a first-of-its-kind, all-inclusive insurance program to protect the collateral of buy-here, pay-here dealers, lease-here, pay-here dealers, ... [Read More]

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