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Industry Elite: Sean Morgan of Westlake Financial
Monday, Mar. 23, 2026, 03:07 PM
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Sean Morgan, who is executive vice president of finance and operations at Westlake Financial. Morgan talks with Cherokee Media Group senior editor Joe Overby ... Listen Here
Automotive Intelligence Award honoree Tom Kontos of Auto Auction Holdings
Monday, Mar. 23, 2026, 01:56 PM
Our conversations with the 2026 Automotive Intelligence Award winners continue with Tom Kontos, who now is analytics advisor for Auto Auction Holdings. Convinced to come out of retirement and get back in the business last fall with the growing wholesale ... Listen Here
Industry Elite: Mike Clark Jr. of C&C Cars
Friday, Mar. 20, 2026, 03:50 PM
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Clark Jr., operations manager of C& C Cars in Pinellas Park, Fla. Clark is a third-generation dealer and helps run the family business ... Listen Here

What CFPB electronic closings study means for auto finance

phone and laptop
Monday, Aug. 17, 2015, 08:00 PM
Steve Levine, SecureClose
Transparency. Education. Information. Repeat. Unless you’ve been living under a rock, it’s pretty clear that the Consumer Financial Protection Bureau expects consumers to receive these things from their financial service providers. Earlier this month, the CFPB once again demonstrated this ... [Read More]

J.D. Byrider opens 2nd Richmond franchise

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Tuesday, Aug. 11, 2015, 01:22 PM
BHPH Report Staff
Buy-here, pay-here dealership group J.D. Byrider announced this week it has opened its second franchise in Virginia’s capital of Richmond. This marks the sixth J.D. Byrider store in Virginia, and it is the second Virginia dealership for franchisee Craig Baker, ... [Read More]

Spots filling quickly for upcoming NABD Boot Camp

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Thursday, Aug. 6, 2015, 07:00 PM
BHPH Report Staff
If you’re a relatively new operator who has never participated in a 20-group style meeting or a veteran dealer who is looking for a fresh collection of professionals to gather ideas, the National Alliance of Buy-Here, Pay-Here Dealers is hosting ... [Read More]

Car-Mart adjusts dealership addition plans by opening Georgia store

rows of cars 6
Wednesday, Jul. 29, 2015, 06:48 PM
BHPH Report Staff
When America's Car-Mart closed its fiscal year back at the end of April, the buy-here, pay-here dealership chain initially expected to expand its footprint in Missouri. Instead, Car-Mart broadened its presence elsewhere in the Southeast this week with its seventh ... [Read More]

3 steps to solidify customer complaint response strategy

complaint department
Thursday, Jul. 23, 2015, 03:51 PM
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

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Friday, Jul. 17, 2015, 02:45 PM
Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
Monday, Jul. 13, 2015, 06:08 PM
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

gavel and money
Thursday, Jul. 9, 2015, 01:52 PM
BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
Wednesday, Jul. 8, 2015, 07:35 PM
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

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Wednesday, Jul. 1, 2015, 08:21 PM
Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

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