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Jessica Gonzalez of InformedIQ on growing ‘AI and fraud fatigue’
Wednesday, Mar. 11, 2026, 04:17 PM
Jessica Gonzalez, vice president of customer success and general manager of automotive at InformedIQ, appeared again on the Auto Remarketing Podcast to describe growing “AI and fraud fatigue” and other topics connected with auto finance. Listen Here
Carleton’s Tim Yalich on how critical accurate payment information is to today’s car shoppers
Tuesday, Mar. 10, 2026, 02:48 PM
Tim Yalich, who now is vice president of business development for Carleton, returned for an appearance on the Auto Remarketing Podcast. Yalich explained how much more crucial accurate payment information is to today’s car shoppers in an environment with some ... Listen Here
Widewail CEO Cuyler Owens
Monday, Mar. 9, 2026, 08:09 PM
Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware. ... Listen Here

What CFPB electronic closings study means for auto finance

phone and laptop
Monday, Aug. 17, 2015, 08:00 PM
Steve Levine, SecureClose
Transparency. Education. Information. Repeat. Unless you’ve been living under a rock, it’s pretty clear that the Consumer Financial Protection Bureau expects consumers to receive these things from their financial service providers. Earlier this month, the CFPB once again demonstrated this ... [Read More]

J.D. Byrider opens 2nd Richmond franchise

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Tuesday, Aug. 11, 2015, 01:22 PM
BHPH Report Staff
Buy-here, pay-here dealership group J.D. Byrider announced this week it has opened its second franchise in Virginia’s capital of Richmond. This marks the sixth J.D. Byrider store in Virginia, and it is the second Virginia dealership for franchisee Craig Baker, ... [Read More]

Spots filling quickly for upcoming NABD Boot Camp

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Thursday, Aug. 6, 2015, 07:00 PM
BHPH Report Staff
If you’re a relatively new operator who has never participated in a 20-group style meeting or a veteran dealer who is looking for a fresh collection of professionals to gather ideas, the National Alliance of Buy-Here, Pay-Here Dealers is hosting ... [Read More]

Car-Mart adjusts dealership addition plans by opening Georgia store

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Wednesday, Jul. 29, 2015, 06:48 PM
BHPH Report Staff
When America's Car-Mart closed its fiscal year back at the end of April, the buy-here, pay-here dealership chain initially expected to expand its footprint in Missouri. Instead, Car-Mart broadened its presence elsewhere in the Southeast this week with its seventh ... [Read More]

3 steps to solidify customer complaint response strategy

complaint department
Thursday, Jul. 23, 2015, 03:51 PM
BHPH Report Staff
Especially in these times of intensive regulator oversite, Automotive Compliance Consultants president Terry Dortch insisted that how your buy-here, pay-here dealership responds to customer complaints often determines whether the store’s good name gets blemished or a lawsuit results. Viewed proactively, ... [Read More]

DealerSocket sets time to unveil merged DMS solution

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Friday, Jul. 17, 2015, 02:45 PM
Nick Zulovich, Editor
Buy-here, pay-here dealers who use FEX DMS or AutoStar Solutions and have questions about their store software platforms now that they're both owned by DealerSocket have the opportunity to see how the company’s future single dealer management system is going ... [Read More]

Skypatrol enhances DMS integration to automate messages to defaulted contract holders

Person with iPhone
Monday, Jul. 13, 2015, 06:08 PM
BHPH Report Staff
GPS tracking solutions provider Skypatrol released what it’s calling a time-saving solution for batch communications to customers in your related finance company portfolio who are behind on making their installment payments. Skypatrol highlighted its AutoBatch for DMS can give buy-here, ... [Read More]

Yearly bankruptcy total still on track to hit 800K

gavel and money
Thursday, Jul. 9, 2015, 01:52 PM
BHPH Report Staff
There might be less potential buyers coming to your buy-here, pay-here dealership — or current customers in your related finance company’s portfolio — who filed bankruptcy at some point since January. The American Bankruptcy Institute said that total bankruptcy filings ... [Read More]

10 questions BHPH dealers should ask in light of CFPB’s latest rule

regulation and compliance puzzle
Wednesday, Jul. 8, 2015, 07:35 PM
BHPH Report Staff
The Consumer Financial Protection Bureau issuance of the larger participant rule last month came as little surprise to much of the industry. But SecureClose chief legal officer Steve Levine said many buy-here, pay-here dealers and other finance companies may not ... [Read More]

3 questions to ask when assessing first half of 2015 in BHPH

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Wednesday, Jul. 1, 2015, 08:21 PM
Ken Shilson, NABD & Subprime Analytics
The first half of 2015 is now complete, and for most buy-here, pay-here dealers it has been extremely challenging. Competition from credit unions and franchised dealers, together with large subprime asset-backed auto finance securitizations, have reduced the market share of ... [Read More]

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