New York Attorney General Letitia James opened National Consumer Protection Week on Monday by releasing the list of top 10 consumer fraud complaints received by her office in 2019. Automotive complaints didn’t top the list, the attorney general indicated issues ... [Read More]

Digital Air Strike rolled out two new tools earlier this month, one specifically aimed at shortening the time of vehicle delivery when financing is involved. After 10 years of monitoring and managing consumer sentiment, Digital Air Strike said it has ... [Read More]

Friday is Feb. 28, but it’s not the last day of February as 2020 is a Leap Year, adding an extra day in the second month of the year. To help finance companies consider an array of potential issues stemming from this ... [Read More]

Dealerships and finance companies now again can cater to servicemembers and their families just like any other civilian customers who finance a vehicle purchase. According to a news release distributed on Thursday afternoon, the U.S. Department of Defense has granted ... [Read More]

In its newest study of used-vehicle sales, LendingTree analyzed more than 600,000 auto-finance queries from prospective contract holders in the top 100 U.S. metro areas based on population. Analysts found the city with residents financing the oldest used vehicle on average ... [Read More]

A refreshed F&I menu was part of the newest innovations rolled out by DealerSocket at the 2020 NADA Show. That menu is connected with DealerSocket’s PrecisePrice digital retail solution and stems from an integration with F&I Express and its Express ... [Read More]

RoadVantage named its new operations support manager this week, choosing a professional with extensive experience in the rental-car industry. The F&I product provider hired Mark Johnson, who RoadVantage described as an innovative operations professional and a visionary leader with a ... [Read More]

Last week, the Consumer Financial Protection Bureau shared their latest action involving collections and time-barred debt disclosures. The bureau issued a supplemental notice of proposed rulemaking (supplemental NPRM) regarding the collection of time-barred debt. The bureau proposes to prohibit collectors ... [Read More]

The latest TransUnion data gives crystal clear evidence to show just how much the auto-finance market has grown during the past three years. Analysts reported 2016 closed with 75.8 million contracts in portfolios. By the close of this past year, ... [Read More]

The Association of Finance & Insurance Professionals (AFIP) recently handed out its Jakob Murray Lange Memorial Scholarship. This year’s recipient honored during the annual Northwood University Dealer Education Awards breakfast at NADA Show 2020 in Las Vegas was Katie DeMarse, ... [Read More]