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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

White Clarke Group & FactorTrust partner to help providers with underbanked customers

business handshake
Friday, Jan. 27, 2017, 04:36 PM
SubPrime Auto Finance News Staff
This week, alternative credit data provider FactorTrust finalized a partnership with White Clarke Group, which has automotive and asset finance software for retail, floorplan and fleet. The companies highlighted auto finance service providers who utilize White Clarke Group’s CALMS loan ... [Read More]

Stinebert outlines AFSA’s revamped strategy

stinebert pic at AFSA VFC
Wednesday, Jan. 25, 2017, 09:29 PM
Nick Zulovich, Senior Editor
American Financial Services Association president and chief executive officer Chris Stinebert shared some of the details on Wednesday regarding how the organization has modified and bolstered its strategy now that President Trump is in the White House and Republicans control ... [Read More]

TransUnion unveils tool to prevent sophisticated fraud

hand catching data pieces
Wednesday, Jan. 25, 2017, 12:00 PM
Nick Zulovich, Senior Editor
TransUnion described how quickly technology is being leveraged dishonestly, putting finance companies into a challenging place of chasing for someone who probably never even existed. Pat Phelan indicated individuals who are looking to commit sophisticated credit fraud are quickly moving ... [Read More]

AutoGravity mobile financing platform now available in 46 states

shutterstock_160559990
Wednesday, Jan. 25, 2017, 11:00 AM
SubPrime Auto Finance News Staff
Within weeks of reaching a partnership with a subprime auto finance company, AutoGravity — a FinTech developer on a mission to transform auto financing by harnessing the power of the smartphone — announced on Wednesday that potential buyers in 46 ... [Read More]

3 credit bureaus rebut subprime ‘bubble’ talk again to open AFSA event

subprime clouds_15
Tuesday, Jan. 24, 2017, 07:28 PM
Nick Zulovich, Senior Editor
The American Financial Services Association made the decision not long before the holidays to add another special panel discussion to its Vehicle Finance Conference; a segment dedicated solely to the subprime segment and to assuage concerns of a “bubble.” In ... [Read More]

AFSA describes ‘glue’ that holds industry together

Chris Stinebert at UCW
Monday, Jan. 23, 2017, 04:27 PM
Nick Zulovich, Senior Editor
While the American Financial Services Association firmly is entrenched within the Capitol Beltway in Washington, D.C., the organization strives to represent the entire industry, not just a select group of players. AFSA president and chief executive officer Chris Stinebert reinforced ... [Read More]

Trump halts new regulatory moves for at least 60 days

gavel and documents
Monday, Jan. 23, 2017, 04:23 PM
SubPrime Auto Finance News Staff
Hudson Cook’s legal team spotted an announcement from Reince Priebus, who is assistant to President Trump and his chief of staff, that appears to have been released within moments after this past Friday’s inauguration. Priebus used the memorandum that contained ... [Read More]

How blockchain might ‘revolutionize’ auto finance

shutterstock_131751344
Friday, Jan. 20, 2017, 04:22 PM
SubPrime Auto Finance News Staff
White Clarke Group is continuing to organize discussions about how the growing development of blockchain might “revolutionize” the auto finance industry. During White Clarke Group’s Auto Captives Summit back in November, Danny Williams, chief innovation officer at IBM UK explained ... [Read More]

4 moves by defi SOLUTIONS now paying dividends

phone and laptop
Friday, Jan. 20, 2017, 04:20 PM
SubPrime Auto Finance News Staff
Leadership at defi SOLUTIONS made several advances with its loan origination system (LOS) a year ago, including integrated reporting and analytics capabilities, aligning with both a vehicle service contract provider as well as a document delivery operation. The management of ... [Read More]

Republicans find more potential problems with CFPB’s auto finance regulations

columns
Thursday, Jan. 19, 2017, 05:43 PM
SubPrime Auto Finance News Staff
As a group of Senate Banking Committee Democrats praised Richard Cordray’s work as of the Consumer Financial Protection Bureau, Republican members of the House Financial Services Committee think the CFPB director may have violated federal law that governs agency rulemaking ... [Read More]
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