Napleton’s customer experience success story In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Credit Acceptance Q4 origination volume off to soft start

8 judges picked for F&I Innovator of the Year Competition

Average balances hit highest point in 7 years

Auto ABS losses climb for 3rd straight month

DRN participating in free webinar to make repossessions more efficient

PointPredictive finds fraud in auto financing & mortgages follows similar risk patterns

Prestige Financial completes $343M portfolio securitization

For finance companies, just keep on keeping on

JM&A Group, Volvo team up for F&I product offerings

GM Financial’s North American originations hit new high

X