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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

EFG Companies taps Roennau as vice president of compliance

business handshake
Friday, Jun. 24, 2016, 03:35 PM
SubPrime Auto Finance News Staff
Reflecting the company’s ongoing mission of driving operational compliance for its dealership clients, EFG Companies appointed Steve Roennau as vice president of compliance this week. EFG highlighted that Roennau brings a 30-year history of driving bottom-line results in automotive F&I, ... [Read More]

Dealer Funding to stop originating as of June 29

news report stock photo
Thursday, Jun. 23, 2016, 01:49 PM
Nick Zulovich, Senior Editor
SubPrime Auto Finance News has learned Dealer Funding — a finance company specializing in subprime auto financing for both franchised and independent dealerships — “has paused all new business activities as part of an evaluation of its ongoing business operations.” ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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The ART of AI: A Dealership Guide to Deploying AI With Confidence

AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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Fitch cautious about summertime subprime ABS movement

money 3
Wednesday, Jun. 22, 2016, 03:30 PM
SubPrime Auto Finance News Staff
Fitch Ratings shared its latest update on the topic becoming more of a pressing issue for finance company executives this year — the performance of subprime auto loan ABS. While analysts noticed overall losses and delinquencies improved again in May, ... [Read More]

RouteOne eContracting now available to all Southeast Toyota Finance dealers

online application
Wednesday, Jun. 22, 2016, 03:26 PM
SubPrime Auto Finance News Staff
The stream of developments from RouteOne continued on Tuesday as the company expanded its partnership with Southeast Toyota Finance, the provider of automotive financing for 176 Toyota dealers in the southeastern United States. The expansion includes eContracting on RouteOne’s automotive ... [Read More]

Auto defaults dip again as composite rate sets 10-year low

another analyst picture
Tuesday, Jun. 21, 2016, 03:39 PM
Nick Zulovich, Senior Editor
As the overall default reading recorded its lowest point dating back a decade, the auto loan segment of the S&P/Experian Consumer Credit Default Indices made another move away from the 1-percent level in May, dipping 5 basis points below the ... [Read More]

GWC Warranty expands F&I product offerings

buying car 3
Monday, Jun. 20, 2016, 02:19 PM
SubPrime Auto Finance News Staff
GWC Warranty, the used vehicle service contract and related finance and insurance products provider for dealers, recently announced an expansion of its product set. Highlighting the changes to GWC’s product set are upgraded terms for exclusionary coverage levels. GWC is now ... [Read More]

defi SOLUTIONS promotes Dufalo to be CTO

business man with tablet
Monday, Jun. 20, 2016, 02:18 PM
SubPrime Auto Finance News Staff
Robert Dufalo has a new title with defi SOLUTIONS as the company recently elevated the tech industry veteran to be its new chief technology officer. Dufalo previously was director of quality for the browser-based loan origination system. In addition to ... [Read More]

GAO gives CFPB 5 more recommendations

accountability pic
Thursday, Jun. 16, 2016, 07:52 PM
SubPrime Auto Finance News Staff
Consumer Financial Protection Bureau director Richard Cordray has five more chores on his to-do list courtesy of the U.S. Government Accountability Office (GAO). Within the week of its contract spending strategy being revealed through the federally mandated website USASpending.gov, the ... [Read More]

RouteOne finalizes executive team with new CTO

board of directors table
Thursday, Jun. 16, 2016, 07:50 PM
SubPrime Auto Finance News Staff
Rounding out the newest member of its leadership contingent, RouteOne’s board of directors on Thursday appointed Chris Irving as its chief technology officer in the latest move with new chief executive officer Justin Oesterle at the controls of the platform ... [Read More]

SCUSA’s Kulas sees benefits of added compliance burden

regulation and compliance puzzle
Thursday, Jun. 16, 2016, 02:26 PM
Jim Henry, Correspondent
Rising compliance costs could be a blessing in disguise for big, established subprime auto finance companies, said Jason Kulas, chief executive officer of Dallas-based Santander Consumer USA. That’s because in the long run the cost of meeting tougher regulations could ... [Read More]
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