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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Ally sticks to strategy as Q1 originations soften

loan application
Tuesday, May. 3, 2016, 02:45 PM
Nick Zulovich, Senior Editor
Ally Financial chief executive officer Jeffrey Brown articulated a host of reasons why the finance company’s $800 million decline in originations year-over-year is not a cause for concern, as it set records in other metrics associated with first-quarter originations. Brown ... [Read More]

DriveItNow surpasses 4 billion online payment quotes

online car search
Sunday, May. 1, 2016, 11:40 PM
SubPrime Auto Finance News Staff
Online pre-qualified monthly payment marketing provider DriveItNow recently reached the milestone of more than 4 billion monthly payments quoted to online shoppers since the service launched in 2008. The company highlighted DriveItNow’s patent pending truPayments calculation engine is now generating ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Record March ignites CPS’ Q1 originations

financial report
Sunday, May. 1, 2016, 11:38 PM
Nick Zulovich, Senior Editor
While also touching on how the subprime auto finance company is navigating challenges in both collections and rolling out securitizations, Consumer Portfolio Services highlighted that it closed the first quarter by originating the most contracts ever in a single month. ... [Read More]

4 trends from CFPB’s April complaint update

complaints
Friday, Apr. 29, 2016, 02:47 PM
SubPrime Auto Finance News Staff
Along with offering more details about complaints originating in California, the Consumer Financial Protection Bureau released its latest monthly consumer complaint snapshot this week as the overall total continued to march toward 900,000. As of April 1, the CFPB said ... [Read More]

SpringboardAuto.com launches private party transaction financing in 3 states

money and car keys
Friday, Apr. 29, 2016, 02:44 PM
SubPrime Auto Finance News Staff
SpringboardAuto.com rolled out its private-party transaction financing availability this week. With the company indicating more states in its network will be added soon, the online platform is now originating financing for buyers in Arizona, California, and Florida. SpringboardAuto.com chief executive ... [Read More]

Why VSCs can help navigate financing storms

mechanic 4
Wednesday, Apr. 27, 2016, 08:36 PM
Brien Joyce, EFG Companies
One of the hot topics at the 2016 NADA Convention was the much debated subprime bubble in relation to rising delinquency rates. Again, industry experts worked to calm everyone’s nerves about Fitch Ratings’ latest report, which brought to everyone’s attention ... [Read More]

GM Financial’s prime originations climb above 68%

shutterstock_151096337
Wednesday, Apr. 27, 2016, 05:04 PM
Nick Zulovich, Senior Editor
General Motors Financial continues to move away from a company that predominantly generates subprime paper. During the first quarter when the company saw its net income rise to $164 million, representing a climb of 14 million, GM Financial president and ... [Read More]

RoadVantage GPS System to benefit dealers & consumers

sky and computer seamless
Wednesday, Apr. 27, 2016, 05:00 PM
SubPrime Auto Finance News Staff
F&I program provider RoadVantage recently announced a new GPS anti-theft tracking system to provide greater security and safety for both dealers and their customers. RoadVantage claims it’s one of the first F&I providers to offer a GPS System coupled with ... [Read More]

Subprime growth: Worth watching, not panicking

sales agreement 2
Tuesday, Apr. 26, 2016, 04:10 PM
Joe Overby, Staff Writer
Yes, subprime auto lending has grown in recent years. However, don’t sound the alarm bells. This is not mortgage crisis 2.0. It’s probably not even subprime auto lending crisis 2.0. The level of subprime auto lending is not even close to ... [Read More]

Fitch expects floor plan ABS to remain stable

car lot 5
Monday, Apr. 25, 2016, 03:24 PM
SubPrime Auto Finance News Staff
Fitch Ratings not only is looking at how subprime auto ABS is behaving; the firm also investigated and projected how the dealer floor plan ABS sector should perform. Analysts think dealer floor plan ABS will remain stable despite Fitch’s expectation ... [Read More]
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