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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

ProMax Unlimited rolls out 2nd soft credit pull solution

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Monday, Apr. 25, 2016, 03:22 PM
SubPrime Auto Finance News Staff
Dealer Marketing Services, makers of ProMax Unlimited, unveiled the second of three soft credit pull solutions powered by Equifax data. On Monday, the company highlighted Instant Screen powered by Equifax is the latest version of its solution that can enable ... [Read More]

4 more NY dealer groups settle over packing credit repair into contracts

gavel and documents
Friday, Apr. 22, 2016, 03:00 PM
SubPrime Auto Finance News Staff
This week, New York’s attorney general reached four separate settlements connected with 22 different rooftops in the New York City area for packaging credit repair and identity theft protection services into the vehicle installment contract; a similar practice that landed ... [Read More]

CPS finalizes $332M securitization

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Friday, Apr. 22, 2016, 02:53 PM
SubPrime Auto Finance News Staff
Consumer Portfolio Services announced the closing of its second term securitization of the year earlier this week. The transaction is CPS’ 20th senior subordinate securitization since the beginning of 2011 and the third consecutive securitization to receive a triple-A rating ... [Read More]

CFPB schedules field hearing to discuss arbitration

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Thursday, Apr. 21, 2016, 02:54 PM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau’s strategy to regulate how arbitration can occur might become clearer since the agency now has scheduled a field hearing specifically about the topic. On Wednesday, the CFPB announced plans for a field hearing about arbitration; ... [Read More]

March auto defaults stay on steady pattern

another analyst picture
Wednesday, Apr. 20, 2016, 03:50 PM
SubPrime Auto Finance News Staff
Perhaps stable is the best adjective to describe the auto loan default readings included in the latest S&P/Experian Consumer Credit Default Indices. The March reading released this week by S&P Dow Jones Indices and Experian came in at 1.02 percent, ... [Read More]

GWC Warranty & defi SOLUTIONS finalize integration

business man with tablet
Wednesday, Apr. 20, 2016, 03:47 PM
SubPrime Auto Finance News Staff
Vehicle service contract and related finance and insurance product provider GWC Warranty finalized integration this week with defi SOLUTIONS Executives explained that GWC’s integration with defi SOLUTIONS means that auto finance companies and their dealers will be able to seamlessly ... [Read More]

Fitch sees subprime ABS delinquency dip being short-lived

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Tuesday, Apr. 19, 2016, 02:47 PM
SubPrime Auto Finance News Staff
Fitch Ratings insisted that March’s drop in delinquencies connected with U.S. subprime auto ABS — after hitting a 20-year high in February — represents a “reprieve” that is “not likely to last.” According to in the firm’s latest monthly index ... [Read More]

8 considerations when evaluating GPS providers

row of cars 4
Monday, Apr. 18, 2016, 02:14 PM
Paul Rosenthal , Spireon
We’ve all heard the news on rising auto loan delinquencies. Since February, auto delinquencies in the subprime market are at their highest rate since 1996. This presents a significant issue since increased delinquencies usually indicate that more defaults will happen ... [Read More]

DRN hires auto finance channel manager

new hire
Monday, Apr. 18, 2016, 02:11 PM
SubPrime Auto Finance News Staff
Digital Recognition Network (DRN) enhanced its workforce in a move to expand the company’s auto finance channels. DRN hired Mike Villanova as director of channel sales, adding a new position and enabling the company to provide the dedicated support needed ... [Read More]

10 ‘smart’ paths to leveraging technology

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Friday, Apr. 15, 2016, 02:21 PM
SubPrime Auto Finance News Staff
The Consumer Bankers Association asked Georgine Muntz, chief operating officer of defi SOLUTIONS, to be a presenter during its annual conference earlier this spring. After gathering key points from other experts who shared presentations at CBA’s event, too, Muntz decided ... [Read More]
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