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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Ally opens revamped Detroit office space

ally pic for SPN
Friday, Apr. 15, 2016, 02:17 PM
SubPrime Auto Finance News Staff
Along with making a move connected with their preferred stock, Ally Financial officials opened their new office space located at 500 Woodward Ave. in downtown Detroit this week. The building, named Ally Detroit Center, will be occupied by more than ... [Read More]

Partisan vote advances House measure to change CFPB budget process

money 1
Thursday, Apr. 14, 2016, 03:04 PM
SubPrime Auto Finance News Staff
A vivid partisan divide appeared again this week when the U.S. House Financial Services Committee approved a measure that would place budget appropriations for the Consumer Financial Protection Bureau within Congressional jurisdiction. The committee approved what is being called the ... [Read More]

10 vehicles for people with tax refunds & tight budgets

2012 Ford Fusion
Wednesday, Apr. 13, 2016, 04:00 PM
SubPrime Auto Finance News Staff
Findings from a recent Autotrader survey released on Wednesday showed 70 percent of respondents expect to receive a tax refund this year. Perhaps better yet for dealerships and finance companies, Autotrader’s survey conducted in February that included 550 U.S. adults ... [Read More]

Finance technology roundup: 4 enhancements involving 5 providers

sideview cars on the road
Wednesday, Apr. 13, 2016, 03:56 PM
SubPrime Auto Finance News Staff
A wide array of technology providers in the auto finance space — including EFG Companies, F&I Express, RouteOne, National Credit Center and eLEND Solutions — all recently either formed new partnerships or rolled out enhancements to their solutions aimed at ... [Read More]

DRN secures settlement with 3 former affiliates over agreement breach

gavel and documents
Tuesday, Apr. 12, 2016, 03:49 PM
SubPrime Auto Finance News Staff
In a matter associated with intellectual property and information security, Digital Recognition Network announced on Tuesday that the company has entered into a settlement agreement to resolve the litigation accusing four repossession agencies of breaching their license agreements with DRN, ... [Read More]

How recent subprime trends might impact availability

subprime clouds
Monday, Apr. 11, 2016, 03:45 PM
Nick Zulovich, Senior Editor
The volume of auto-financing discussion — especially in the subprime space — Cox Automotive chief economist Tom Webb entertained at recent industry events and his quarterly conference call prompted him to ask a question. Recent analyst reports from Fitch Ratings ... [Read More]

GM Financial breaks ground for new San Antonio facility

GM financial ground breaking for SPN
Monday, Apr. 11, 2016, 03:42 PM
SubPrime Auto Finance News Staff
General Motors Financial broke ground on Monday for its new financial servicing center in San Antonio during a ceremony that featured several notable city, county and state officials and community leaders as speakers, including Gov. Greg Abbott. The company’s newest ... [Read More]

Cordray defends how CFPB disperses restitution

Cordray at senate hearing for SPN
Friday, Apr. 8, 2016, 03:34 PM
Nick Zulovich, Senior Editor
The sparring between lawmakers and the Consumer Financial Protection Bureau’s Richard Cordray continued on Thursday when the director offered his semiannual report to the U.S. Senate Banking Committee. What has been a source of much consternation percolating from the upper ... [Read More]

Why used-car leasing makes sense for Ally — and industry

leasing
Thursday, Apr. 7, 2016, 09:39 PM
Joe Overby, Staff Writer
If you want get a sense of why Ally Financial decided to roll out a product specifically for used-car leasing, consider the statistics from Experian Automotive, says Tim Russi, Ally’s president of auto finance. You may find that the numbers ... [Read More]

Moody’s: Smaller lenders pulling down subprime auto ABS performance

money car
Thursday, Apr. 7, 2016, 02:32 PM
SubPrime Auto Finance News Staff
Moody’s Investors Service not only spotted the trend but pinpointed seven different finance companies that might be causing the softening performances in U.S. subprime auto asset-backed securities during the past few years. Analysts indicated in a report released on Thursday that ... [Read More]
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