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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Total Q4 auto charge-offs at banks eclipse $1B

bank pic
Monday, Feb. 29, 2016, 04:38 PM
SubPrime Auto Finance News Staff
For the first time according to the data that goes back to the first quarter of 2011 provided by the Federal Deposit Insurance Corp. (FDIC), commercial banks that participate in auto financing saw their quarterly charge-off amount surpass $1 billion. ... [Read More]

Credit Acceptance finalizes $385M asset-backed financing

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Monday, Feb. 29, 2016, 04:36 PM
SubPrime Auto Finance News Staff
Credit Acceptance Corp. recently completed $385.0 million in asset-backed non-recourse secured financing. Pursuant to this transaction, Credit Acceptance contributed loans having a net book value of approximately $481.4 million to a wholly-owned special purpose entity that will pledge the loans ... [Read More]

CreditMiner hires former dealer, Equifax exec as VP

new hire - leader
Monday, Feb. 29, 2016, 04:34 PM
SubPrime Auto Finance News Staff
CreditMiner, the solution provider that pre-qualifies and pre-screens consumers on Experian, TransUnion and Equifax credit bureau platforms, recently added a former Equifax executive to its leadership team. Garth Cappy, former director of dealer enterprise relationships for Equifax, joined the CreditMiner ... [Read More]

6 factors to drive new executive search

businessman selects hire
Friday, Feb. 26, 2016, 05:18 PM
SubPrime Auto Finance News Staff
It’s a scenario perhaps not too uncommon to many finance company executives. They determined one of their key employees is incapable or unwilling to succeed with the company. To illustrate why it’s important to focus on six root factors that ... [Read More]

Dominion’s My Payment solution geared to enhance dealer websites

car search magnifying glass
Friday, Feb. 26, 2016, 05:14 PM
SubPrime Auto Finance News Staff
This week, Dominion Dealer Solutions introduced what it’s calling My Payment for dealerships nationwide. Dominion’s My Payment is a suite of tools designed to drive more leads from dealership websites by giving shoppers “real answers” to their payment questions. The ... [Read More]

Former ACA, Wells Fargo exec joins SAFCO

new job button
Friday, Feb. 26, 2016, 05:11 PM
SubPrime Auto Finance News Staff
Southern Auto Finance Co. recently appointed Chris Shelley as vice president of collections at the subprime auto finance company’s collections center located in Orlando, Fla. Shelley has more than 19 years of progressive leadership experience in operations and collections, “and ... [Read More]

Western Funding unveils dealer award program geared toward older vehicles

money 2
Friday, Feb. 26, 2016, 05:09 PM
SubPrime Auto Finance News Staff
Western Funding launched a compliment to its successful Triple Pay Program this week; an initiative dubbed the “10-10-10 Program.” As an extension of the Triple Pay program, the subprime auto finance company explained its “10-10-10 Program” allows dealers to fill ... [Read More]

January auto default rate stays flat

analysis pic
Wednesday, Feb. 24, 2016, 05:06 PM
SubPrime Auto Finance News Staff
In light of the economy developing what analysts called a “split personality,” the S&P/Experian Consumer Credit Default Indices showed the auto loan rate for January remained stable on a sequential comparison. According to S&P Dow Jones Indices and Experian, the ... [Read More]

CUNA Mutual Group invests in SpringboardAuto.com

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Wednesday, Feb. 24, 2016, 05:05 PM
SubPrime Auto Finance News Staff
This week, CUNA Mutual Group announced it is investing in a new direct-to-consumer lending platform SpringboardAuto.com. Officials indicated the relationship means this new technology solution can provide a direct online auto loan platform so credit unions can lend to members ... [Read More]

TCI names new director of sales

new hire 2
Wednesday, Feb. 24, 2016, 05:04 PM
SubPrime Auto Finance News Staff
Teledata Communications (TCI), a provider of cloud-based loan origination solutions, hired Mark Gleason this week as director of sales for the consumer finance industry. In this capacity, TCI highlighted that Gleason will oversee the company’s sales activities in this expanding ... [Read More]
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