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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Cox Auto investment creates 3 new F&I offerings

money 3
Thursday, Jan. 28, 2016, 02:54 PM
SubPrime Auto Finance News Staff
You now can add three F&I solutions to what Cox Automotive can provide to dealerships. Officials highlighted on Thursday that GO Financial and NextGear Capital affiliated dealers will soon be able to offer warranty, insurance and theft recovery products to ... [Read More]

Fed passes on another interest rate rise

fed interest rate pic
Wednesday, Jan. 27, 2016, 07:52 PM
Nick Zulovich, Editor
A month after making its first move with respect to interest rates in almost a decade, the Federal Reserve on Wednesday chose to pass on increasing the federal funds rate any further. The Federal Open Market Committee (FOMC) decided to ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Floyd maintains Exeter’s commitment to dealers

car lot 4
Wednesday, Jan. 27, 2016, 05:17 PM
Nick Zulovich, Editor
Less than two months after Mark Floyd took the reins again as chief executive officer of Exeter Finance Corp., the interim leader used SubPrime Auto Finance News as a conduit to relay a message to dealers already in the subprime ... [Read More]

Veros Credit leverages ACI Worldwide to improve payment process

phone and laptop
Wednesday, Jan. 27, 2016, 05:05 PM
SubPrime Auto Finance News Staff
Electronic payment and banking solutions provider ACI Worldwide announced this week that finance company Veros Credit has selected its UP Bill Payment Solution to provide customers a wide variety of convenient choices for paying their auto loans — including debit ... [Read More]

Autoscribe hires new CFO

businessman going up stairs
Wednesday, Jan. 27, 2016, 04:59 PM
SubPrime Auto Finance News Staff
Autoscribe Corp. brought on Myles Locke as its new chief financial officer this week. Locke spent the past 17 years in various leadership roles in payments, finance and card processing, including vice president of finance and vice president of corporate ... [Read More]

GSFSGroup’s field force completes AFIP certification

shutterstock_240441667
Wednesday, Jan. 27, 2016, 04:57 PM
SubPrime Auto Finance News Staff
The Association of Finance & Insurance Professionals (AFIP) highlighted this week that Gulf States Financial Services Group’s entire dealer-support team completed the AFIP Certified F&I Professional program. AFIP executive director David Robertson conducted a review and proctored the certification exam ... [Read More]

Auto defaults remain stable in December

money car
Monday, Jan. 25, 2016, 05:20 PM
SubPrime Auto Finance News Staff
With observers saying, “the consumer economy looks good,” the auto loan portion of the S&P/Experian Consumer Credit Default Indices remained steady for December. Analysts from S&P Dow Jones Indices and Experian determined the auto loan default rate was unchanged from ... [Read More]

SpringboardAuto.com adds 2 industry veterans to board

boardroom chairs at table
Monday, Jan. 25, 2016, 05:19 PM
SubPrime Auto Finance News Staff
SpringboardAuto.com, a new direct-to-consumer auto loan platform, added two executives to its board of directors who bring decades of experience from their time with Capital One and Ford Motor Credit. The company announced on Monday that its board now has ... [Read More]

FTC unveils educational material aimed at Latinos

Federal Trade Commission
Monday, Jan. 25, 2016, 05:16 PM
SubPrime Auto Finance News Staff
The Federal Trade Commission recently rolled out a new resource catering to Hispanics in an effort to curtail what the regulator believes are potential pitfalls in the vehicle purchasing and financing process. Officials highlighted their newest Spanish-language fotonovela — a ... [Read More]

What to expect from regulators in 2016

regulations pic
Friday, Jan. 22, 2016, 03:45 PM
Joe Overby, Staff Writer
There could be new curves for dealers to navigate this year on the regulatory road, a path that can sometimes wind and change course with little notice. Some of those twists in 2016, says Randy Henrick of Dealertrack Technologies, may ... [Read More]
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