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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

How captives can respond to changing expectations

smartphone pic
Friday, Jan. 22, 2016, 03:40 PM
SubPrime Auto Finance News Staff
The battle for captive auto finance business in the future will be won — or lost — in the world of digital real estate, according to Jonny Combe, general manager of product and channel development at BMW Group Financial Services. ... [Read More]

Primeritus acquires Roquemore to enhance skip-tracing

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Thursday, Jan. 21, 2016, 06:34 PM
SubPrime Auto Finance News Staff
Primeritus Financial Services strengthened its recovery management, skip-tracing and remarketing services on Thursday by acquiring Dallas-based Roquemore, a provider of vehicle skip-tracing services to the credit union and collateral protection industries. Primeritus director Chuck Tapp explained why the company made ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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House seeks stoppage of Ally settlement distribution

capitol hill for spn story
Wednesday, Jan. 20, 2016, 05:42 PM
SubPrime Auto Finance News Staff
The chairman of the U.S. House Financial Services Committee is urging Attorney General Loretta Lynch and other federal officials to stop distributing $80 million in settlement proceeds from the Consumer Financial Protection Bureau’s enforcement action against Ally Financial. A second ... [Read More]

7 updates to Dealertrack compliance guide

gavel and documents
Wednesday, Jan. 20, 2016, 05:38 PM
SubPrime Auto Finance News Staff
Dealertrack Technologies said on Wednesday that the 2016 edition of the Dealertrack Compliance Guide is now available in print and online!  For 11 years, Dealertrack has been the industry’s single best source of compliance guidance written for dealers and is ... [Read More]

National Credit Center acquires AimLogic

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Wednesday, Jan. 20, 2016, 05:35 PM
SubPrime Auto Finance News Staff
National Credit Center (NCC), a provider of comprehensive solutions and credit data to thousands of dealers to improve the efficiencies surrounding the credit approval process, announced this week it has acquired Las Vegas-based technology firm AimLogic. Developer of the predictive ... [Read More]

Bankruptcies sink to lowest point since 2006

bankruptcy
Monday, Jan. 18, 2016, 04:28 PM
SubPrime Auto Finance News Staff
It’s been nearly a decade since the industry witnessed this small of an amount of bankruptcy filings. But observers noticed economic conditions and other factors that could reverse the trend. The American Bankruptcy Institute highlighted that total bankruptcy filings totaled ... [Read More]

GWC Warranty remains among NIADA corporate partners

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Monday, Jan. 18, 2016, 04:26 PM
SubPrime Auto Finance News Staff
GWC Warranty has once again been named a Bronze Level National Corporate Partner of the National Independent Automobile Dealers Association. NIADA’s National Corporate Partner program provides its members with an extensive, highly vetted roster of partners they can rely on ... [Read More]

Autoscribe general counsel receives honor

Award
Monday, Jan. 18, 2016, 04:22 PM
SubPrime Auto Finance News Staff
Autoscribe Corp. general counsel and chief compliance officer Laurie Nelson recently was named to the Jacksonville Business Journal’s inaugural class of ultimate attorneys. With more than 250 nominees, this new award recognizes and celebrates the 25 best legal professionals in ... [Read More]

Chernek: The dangers of spot delivery

spot delivery
Friday, Jan. 15, 2016, 03:54 PM
Rebecca Chernek, Chernek Consulting
If you’ve been in this business for any length of time, you’re no doubt familiar with the spot delivery. That’s when a dealer signs a contract with a customer, allowing them to take possession of their new car before they’ve ... [Read More]

Reynolds opens NJ F&I Library

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Friday, Jan. 15, 2016, 03:43 PM
SubPrime Auto Finance News Staff
New Jersey dealers now have another option for research when trying to stay compliant with growing F&I laws. The Reynolds and Reynolds Company announced the release of the Reynolds LAW New Jersey F&I Library. The Library is a catalog of ... [Read More]
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