F&I Express executive vice president Rich Apicella cautioned auto finance companies about the need to track down and distribute customer refunds for cancelled ancillary products. Otherwise, Apicella warned that finance companies run the risk of penalties from regulators. As part ... [Read More]

As the auto finance industry continues through an era of record growth, FICO acknowledged the challenges finance companies face have even greater ramifications. FICO stressed that finance companies need to align customer risk with operational efforts while providing exceptional customer ... [Read More]

With the number of subprime loans originated year-to-date approaching the 1-million mark, the latest Equifax National Consumer Credit Trends Report indicated severe delinquency rates are the lowest they have been in nearly a decade. Equifax reported the severe delinquency rate ... [Read More]

With new-vehicle leasing continuing to track on a pace industry watchers have never seen previously, SubPrime Auto Finance News wanted to know if automakers, captive finance companies and other institutions are interested in ramping up the volume even more by ... [Read More]

After a three-month pilot test phase where the vast majority of dealerships reported that they experienced a seamless transition, Ally Financial is officially rolling out its flagship vehicle service contract — Ally Premier Protection — to dealers nationwide beginning this ... [Read More]

In an effort to broaden its outreach and enhance relationships with independent stores, GWC Warranty hosted its first-ever Elite Dealer Council at the company’s headquarters on May 19. Comprised of some of GWC’s top independent dealers from across the country, ... [Read More]

Federal banking agencies on Tuesday reiterated the disclosure requirements for the annual stress tests conducted by financial institutions with total consolidated assets between $10 billion and $50 billion. Officials from the Federal Reserve, the Federal Deposit Insurance Corp. and the ... [Read More]

In light of more than 30 million vehicles being recalled because of faulty Takata airbags, Black Book and Fitch Rating joined forces on Tuesday not only to look at the impact of vehicle values for the units involved, but also ... [Read More]

If buyers keep their vehicles for the duration of the installment contract, dealerships and finance companies likely won’t see these consumers again for another purchase until 2020 or possibly beyond — an assertion stemming from the record-setting term metrics Experian ... [Read More]

Here is a possible reason why your subprime customer who might have been current on their vehicle installment contract suddenly slipped into delinquent status. The latest in a series of consumer analysis reports from the Federal Reserve showed 47 percent ... [Read More]