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Lenders, forwarders & agents discuss repo bottlenecks
Wednesday, Jan. 28, 2026, 07:16 PM
In another of the Used Car Week 2025 panel discussions focused on repossessions and recoveries, AutoSquared.ai co-founder Bahador Rahimi led a conversation that included lenders, forwarders and agents. The group exchanged ideas about how industry firms can smooth the bottlenecks ... Listen Here
Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here

NADA sends another document request to CFPB

gavel and documents
Friday, Oct. 9, 2015, 02:43 PM
SubPrime Auto Finance News Staff
The National Automobile Dealers Association is again trying to leverage the Freedom of Information Act (FOIA) to obtain sensitive Consumer Financial Protection Bureau material that made its way to the media. This week, NADA asked the CFPB to release internal ... [Read More]

3 executives receive AFSA Distinguished Service Awards

Award
Friday, Oct. 9, 2015, 02:33 PM
SubPrime Auto Finance News Staff
This week as a part of the American Financial Services Association’s 99th annual meeting in Boston, the organization honored three members with its highest accolade, the Distinguished Service Award (DSA). Receiving the honors were Stevan Schmelzer, Jim Sheeran and Glen ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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CFPB considering arbitration clause rules

arbitration stock photo
Wednesday, Oct. 7, 2015, 03:58 PM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau is now using the phrase “free pass” to describe how some finance companies include arbitration clauses in their vehicle installment contracts. As a result, the CFPB announced on Wednesday that the agency is considering proposing ... [Read More]

Wells Fargo Dealer Services expands in Texas

Houston
Wednesday, Oct. 7, 2015, 03:55 PM
Nick Zulovich, Editor
Wells Fargo spokesperson Natalie Brown told SubPrime Auto Finance News late this summer that the company doesn’t “grow for growth’s sake.” So it’s likely the company made a concerted effort with its due diligence as it opened its 57th regional ... [Read More]

Reynolds releases F&I library for Washington

phone and tablet on keyboard
Wednesday, Oct. 7, 2015, 03:03 PM
SubPrime Auto Finance News Staff
This week, Reynolds Document Services, a segment of Reynolds and Reynolds, released the Reynolds LAW Washington F&I Library, a comprehensive catalog of standardized, legally reviewed finance and insurance documents available to franchised dealers in the state of Washington. Reynolds reiterated ... [Read More]

10 attributes about millennials’ ‘fragile’ financial standing

business man and woman having coffee
Monday, Oct. 5, 2015, 03:33 PM
SubPrime Auto Finance News Staff
A pair of experts from the Global Financial Literacy Excellence Center at the George Washington University School of Business shared their analysis about millennials’ personal finances and highlighted 10 key findings. Coming from the report titled, Gen Y Personal Finances: ... [Read More]

More than 500 dealers mingle with lawmakers

Bill_Fox at conference for SPN
Monday, Oct. 5, 2015, 03:30 PM
SubPrime Auto Finance News Staff
The National Automobile Dealers Association chose an appropriate time to conduct its Washington Conference with all of the vehicle financing activity that percolated out of the nation’s capital last week. More than 500 franchised dealers and dealer association executives from ... [Read More]

Credit Acceptance completes $75M secured warehouse facility

money 4
Monday, Oct. 5, 2015, 03:22 PM
SubPrime Auto Finance News Staff
Credit Acceptance recently completed a $75 million revolving secured warehouse facility with an institutional investor.  Under this facility, the company explained it will contribute loans to a wholly owned special purpose entity (SPE) and the SPE may borrow up to the ... [Read More]

2 trends reinforced in Fifth Third action with CFPB

michael thurman at UCW
Friday, Oct. 2, 2015, 03:47 PM
Nick Zulovich, Editor
In developments that frustrated a trio of franchised dealer trade groups, it appears the Consumer Financial Protection Bureau strengthened two regulatory patterns when the agency released its enforcement action against Fifth Third Bank earlier this week. To get some clarity about ... [Read More]

Westlake offers 7 details regarding agreement with CFPB

gavel 2
Friday, Oct. 2, 2015, 03:43 PM
SubPrime Auto Finance News Staff
Westlake Financial Services made public statements late Thursday after the Consumer Financial Protection Bureau penalized the subprime auto finance company and its auto title lending subsidiary Wilshire Consumer Credit for pressuring borrowers using what the regulator deemed to be illegal ... [Read More]

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