As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Auto credit availability improves again in June
Thursday, Jul. 10, 2025, 02:46 PM

Buoyed in part by job market, Fed might not cut interest rates until year end
Wednesday, Jul. 16, 2025, 11:16 AM

Cox Automotive spots 6 troubling trends from June auto-finance performance
Tuesday, Jul. 15, 2025, 09:48 AM
Dealertrack Counsel Assesses Aftermath of Recent CFPB Auto Finance Forum
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — The most important takeaway Dealertrack Technologies' associate general counsel for compliance Randy Henrick gleaned from last week's Consumer Financial Protection Bureau Auto Finance Forum didn't even come from the bureau. It was a point reinforced by ... [Read More]
Latest Payment from Ally Means More than 70 Percent of US Treasury Investment Repaid
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
DETROIT — With its latest move announced this week, Ally Financial said it has now repaid more than 70 percent of the investment the U.S. Treasury made in the company. Ally completed a private placement of 216,667 shares of Ally ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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2 US District Courts Rule in Favor of Debt Collectors in Recent FDCPA Cases
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — ACA International, the Association of Credit and Collection Professionals, recapped why two U.S. District Courts examined messages left for consumers and third parties and found the messages were not communications under the Fair Debt Collection Practices Act. "The ... [Read More]
DriveTime: Auction Partnership with Manheim is ‘Good Fit’
Friday, Nov. 22, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On the same day it reported and discussed third-quarter earnings, DriveTime explained on its quarterly conference call why its partnership with Manheim to launch a new separate and independent wholesale auction company makes sense. Go Auto Exchange, a ... [Read More]
AFSA Aims to Provide CFPB with Thorough Dealer Participation Analysis Via New Study
Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — In light of concerns expressed by the Consumer Financial Protection Bureau about the "significant risk" dealer participation poses on "pricing disparities on the basis of race, national origin, and potentially other prohibited bases," the American Financial Services ... [Read More]
S&P and Experian: Auto Defaults Halt Rise; Overall Credit Reading in ‘Good Shape’
Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Analysts from S&P Dow Jones Indices and Experian found that the streak of three consecutive months where auto loan defaults inched higher stopped in October by a slim margin. According to data associated with the newest the ... [Read More]
J.D. Byrider Names Award Winners at Annual Convention
Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Buy-here, pay-here dealership chain J.D. Byrider recently recognized winners of the company's annual awards at its November convention in New Orleans. The Franchise of the Year winners were chosen in three categories, including Single (one location), Mid ... [Read More]
Borst and Toyota Financial Services Recognized for Commitment to Advancing Women Leaders
Wednesday, Nov. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — Although back in September, George Borst retired as president and chief executive officer of Toyota Financial Services after 16 years, the former captive finance company leader is still receiving accolades. Due to his commitment to developing strong ... [Read More]
Black Book Unveils New Tool to Help Lenders Analyze Historical, Current and Projected Vehicle Values in Real Time
Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
LAWRENCEVILLE, Ga. — Black Book recently rolled out its newest product, the Collateral Insight Engine, what it's calling the industry's most advanced resource for vehicle lenders. Black Book explained the Collateral Insight Engine can compile historical, current and projected vehicle ... [Read More]
Ally Launches Mobile App to Enhance Auto Account Management
Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
DETROIT — Ally Financial just launched a new mobile app designed with direct customer input to make managing auto accounts easy and convenient. The Ally Auto Mobile Pay app can offer customers the ability to check payment status and schedule ... [Read More]
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