As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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FTC gets federal court involved in complaint against debt-relief operation
Wednesday, Jul. 23, 2025, 10:42 AM

Cox Automotive & FICO tackle complexities of subprime auto finance amid increasing student-loan delinquency
Tuesday, Jul. 22, 2025, 09:53 AM

COMMENTARY: New frontier of used-vehicle acquisition and F&I’s pivotal role
Monday, Jul. 21, 2025, 09:20 AM
Number of Subprime Buyers in Used Market Dips Modestly
Wednesday, Oct. 2, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — In the midst of a used-car market that grew about 4 percent year-over-year and reached 3.65 million sales, September showed slightly less subprime buyers, but a greater proportion of vehicles that were financed, according to the latest ... [Read More]
AFS Acceptance Promotes Seagrave to President
Wednesday, Oct. 2, 2013, 12:00 AM
Nick Zulovich
FORT LAUDERDALE, Fla. — In just two years, Scot Seagrave has navigated his way to be president of AFS Acceptance. The company promoted Seagrave — one of the speakers at the inaugural SubPrime Forum next month — citing his effectiveness ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner
In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology
Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Equifax: Auto Loan Balances at Highest Level in More Than 5 Years
Wednesday, Oct. 2, 2013, 12:00 AM
Nick Zulovich
ATLANTA — According to Equifax's latest National Consumer Credit Trends Report, the total outstanding balances on auto and credit card loans increased year-over-year in August. Analysts contend the total balance of existing auto loans is at its highest level in ... [Read More]
S&P Examines Subprime ABS Trends to Close Year as Credit Quality Softens
Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
NEW YORK — After a nearly two-year hiatus following the credit crisis that began in late 2007, Standard & Poor's Ratings Services insisted the issuance of subprime auto loan asset-backed securities has rebounded significantly. In their latest report, analysts highlighted ... [Read More]
FEX Announces Integration with RouteOne
Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express recently completed integration with RouteOne to allow independent dealers that use the Web-based financial services and technology provider to submit applications to all RouteOne lenders with whom they have an existing relationship. The ... [Read More]
AFSA Highlights Board of Director Elections, Newest Members
Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Along with five new members, five financial services executives have been elected to the board of directors of the American Financial Services Association. The new board members are: —Angela Chattin, president of CarMax Auto Finance —James Cho, ... [Read More]
J.D. Byrider Continues to Boost BHPH Presence in Midwest
Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
NORTH KANSAS CITY, Mo. — About two weeks after rolling out a franchisee in Green Bay, Wisc., J.D. Byrider announced this morning that the newest dealership in its buy-here, pay-here network began to retail vehicles in the Kansas City area. ... [Read More]
Fitch: As Subprime Stays Stable, Prime Auto ABS Exhibiting Less Volatility Than in Prior Years
Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Fitch Ratings reported this week that prime annualized net losses crept up 3 percent in August above July's level, showing much less of an increase during this historically weaker period. Further, analysts highlighted that used-vehicle values were ... [Read More]
Illegal Use of Text Messages in Collections Triggers $1 Million Penalty from FTC
Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW ORLEANS and WASHINGTON, D.C. — Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding ... [Read More]
Exeter Finance Reinforces Commitment to Hire Veterans
Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
IRVING, Texas — Exeter Finance Corp. reiterated its commitment to bolstering its personnel by bringing in veterans of the U.S. military. It's all part of Blackstone's inaugural Veterans Hiring Summit. In support of the White House's "Joining Forces" initiative, Blackstone ... [Read More]
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