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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Experian: Auto Loan Balances Hit All-time High of $782.9B

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — Experian Automotive boiled down all of the data the vehicle financing industry generated during third quarter into two words: Good news. Experian found that outstanding automotive loan balances reached a record high since the company began publicly ... [Read More]

Black Book Unveils New Tool to Help Lenders Analyze Historical, Current and Projected Vehicle Values in Real Time

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
LAWRENCEVILLE, Ga. — Black Book recently rolled out its newest product, the Collateral Insight Engine, what it's calling the industry's most advanced resource for vehicle lenders. Black Book explained the Collateral Insight Engine can compile historical, current and projected vehicle ... [Read More]

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Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Ally Launches Mobile App to Enhance Auto Account Management

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
DETROIT — Ally Financial just launched a new mobile app designed with direct customer input to make managing auto accounts easy and convenient. The Ally Auto Mobile Pay app can offer customers the ability to check payment status and schedule ... [Read More]

Prestige Financial Services Promotes EVP to Chief Operating Officer

Monday, Nov. 18, 2013, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Larry H. Miller Management Corp. President Clark Whitworth and Prestige Financial Services president Bryant Henrie jointly promoted an executive within the operation to be the new chief operating officer of Prestige. Taking on the position is ... [Read More]

Daughtry: Keeping Fundamentals In Your BHPH Game Plan

Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — I know you've heard many times that it's the fundamentals — basic blocking and tackling – that separates winners from losers. While football coaches coined the phrase, it's also true in your buy-here, pay-here operation. Headwinds ... [Read More]

NAF Association Finalizes Consumer Credit Compliance Certification Program

Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
HANOVER, Md. — Compliance has been a buzzword uttered during staff meetings and conference cocktail parties throughout 2013. The NAF Association finalized plans to give lenders tools to make compliance more than just a conversation topic. Created by board leadership ... [Read More]

AFSA Forms New Vehicle Commercial Credit Committee

Friday, Nov. 15, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Based on interest by members of the vehicle finance division of the American Financial Service Association, the organization formed a new vehicle commercial credit committee last week. The co-chairs of this new committee are: —Mike McConnell, vice ... [Read More]

CashCall Rolls out New Auto Loans Division

Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
ANAHEIM, Calif. — Consumer finance lender CashCall recently began to originate and service auto loans. Officials indicated the newly formed CashCall Auto Loan Division will deliver specialized solutions to dealers for consumers across varying credit levels. On Oct. 28, CashCall ... [Read More]

BillingTree Unveils Compliance Suite to Enhance Payment Process

Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
PHOENIX — On-demand payment processor BillingTree recently announced the availability of Compliance Suite. BillingTree Compliance Suite can help companies to ensure compliance with laws, regulations and guidelines related to accepting payments from consumers. Officials believe Compliance Suite can bring it ... [Read More]

CFPB Outlines Plans to Consider Debt Collection Rules

Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on ... [Read More]

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