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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]

Despite Government Shutdown, October Used Sales Move 3.63 Percent Higher

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — As the industry appeared to regroup after last month's federal government shutdown threw a wrench into the mix, CNW Research reported that October's used-vehicle retail sales total rose above some analysts' projections. CNW said October's tally came ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Latest AFSA Credit Risk Retention Comment Focuses on Vehicle Financing

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the American Financial Services Association submitted a letter to six federal agencies on their proposed rule regarding credit risk retention. AFSA's letter focused on the impact of the proposed rule on the vehicle finance industry. ... [Read More]

22 Senators Demand CFPB Answers Auto Lending Policy Questions

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Dealer associations, legal service providers and industry organizations have sought clarity as to how the Consumer Financial Protection Bureau plans to determine if discrimination is taking place within indirect auto lending. This week, a bipartisan group of ... [Read More]

FNI Shares 3 Best Practices for Incorporating Auto Finance Add-On Programs

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
RALEIGH, N.C. — FNI Inc. president David Bafumo highlighted three best-practice recommendations for auto finance providers when offering captive or preferred add-on programs. The head of the collateral protection and consumer benefit program product and compliance agency emphasized these tip ... [Read More]

TransUnion: Nearly 70 Percent of Americans Say They Have Little to No Understanding of Credit Scoring

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
CHICAGO — According to a recent study by TransUnion, many Americans do not understand how credit scoring works or that there are many credit scoring models. The project commissioned by TransUnion asked the following question: —On a scale of 1 ... [Read More]

Lease Customer Credit Approvals Continue Slight Decline, Still Considered Healthy

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Swapalease.com recently learned the latest year-to-date credit approval average came in slightly lower in September than in August. Site officials said September's reading settled at 72.7 percent, down slightly from a 74.5-percent approvals rate year-to-date in August. The ... [Read More]

GM Financial Grows Originations & Earnings in Q3

Wednesday, Oct. 30, 2013, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — As the company grew consumer loan originations by $1 billion year-over-year, General Motors Financial posted a $38 million rise in earnings during the third quarter, according to its latest financial statement released this morning. The company ... [Read More]

Leveraging LPR Technology for Loan Underwriting, Not Just Repossessions and Recoveries

Wednesday, Oct. 30, 2013, 12:00 AM
Nick Zulovich
SAN DIEGO — Digital Recognition Network indicated that its license-plate recognition solution determined that more than 55 percent of the assets the company finds are more than 100 miles away from where previous documentation said the vehicle should have been. ... [Read More]

Legal Expert Praises CFPB Website Efficiency

Wednesday, Oct. 30, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Politicians and consumers are voicing their displeasure about all of the trouble with the federal website for the health insurance marketplace created by the Affordable Care Act, better known in today's headlines as Obamacare. But one legal ... [Read More]

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