Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Experts see Middle East conflict making current car & credit markets even more challenging
Tuesday, Mar. 24, 2026, 10:27 AM
With additional insight about affordability, FICO watches average credit scores tick lower again
Wednesday, Mar. 25, 2026, 11:27 AM
PODCAST: Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Wednesday, Mar. 25, 2026, 01:05 PM
Industry Elite honoree Mike Thomas of Resolvion on building his career — literally
Next up in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Mike Thomas, who is chief executive officer of Resolvion. Thomas shares memories with Cherokee Media Group senior editor Nick Zulovich about working in construction and ... Listen Here
Thursday, Mar. 26, 2026, 02:23 PM
Industry Elite honoree Jennifer Turnage on why accurate financial information can make or break any business
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Jennifer Turnage, who is chief executive officer of Primeritus Financial Services. Turnage talks with Cherokee Media Group senior editor Nick Zulovich about the importance ... Listen Here
Wednesday, Mar. 25, 2026, 05:01 PM
Industry Elite honoree Kelly Wyatt on 25-year career with GM Financial
Next up on in our inaugural Industry Elite: The C-Suite honoree series is a conversation with Kelly Wyatt, who is chief digital officer with GM Financial. Wyatt shares a conversation with Cherokee Media Group senior editor Nick Zulovich about being ... Listen Here
Wednesday, Mar. 25, 2026, 04:43 PM
CFPB Outlines Plans to Consider Debt Collection Rules
Wednesday, Nov. 13, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on ... [Read More]
Houldsworth: Are You Preparing For The New Automotive Financing Storm?
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
IRVINE, Calif. — Much like the housing market, the automotive industry experienced a severe down cycle following the recent economic crisis. Starting in 2011, however, our industry has taken tremendous steps toward recovery. Auto sales are on the rise, along ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
The Dealer’s Guide to Smarter GPS Tracking
A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist
Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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SubPrime Forum and Re3 Conference Get Set to Kick Off
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
SAN DIEGO — The moment is finally about to arrive. The newest addition to Used Car Week starts on Tuesday as the SubPrime Forum begins with a day filled with the latest trends and industry dialogue about vehicle financing to ... [Read More]
Primeritus Celebrates Agency Partnerships
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
NASHVILLE, Tenn. — Primeritus Financial Services held its first-ever Agent Partner Event for its national agency partners on Oct. 24-25 in Nashville, Tenn., home to the company's corporate offices. More than 100 agents joined the Primeritus management team and staff ... [Read More]
CarMark Certified Selects NAC to Administer CPO Program
Monday, Nov. 11, 2013, 12:00 AM
Nick Zulovich
CARY, N.C. and WESTERVILLE, Ohio — CarMark Certified, a warranty program that provides CPO warranties to all vehicle brands, based in Cary, N.C., will be administered nationally by NAC (National Auto Care) of Westerville, Ohio, beginning Jan. 1. The partnership ... [Read More]
GM Financial Keeps Parent OEM at Top of Subprime Volume Charts
Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — General Motors Financial is continuing to generate more subprime paper for its parent automaker, keeping the domestic OEM above the industry average during the third quarter. President and chief executive officer Dan Berce indicated the industry ... [Read More]
Revamped Equifax Risk Score Tool Aims to Help Lenders Minimize Bankruptcy Losses
Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — This week, Equifax launched its fourth generation Bankruptcy Navigator Index (BNI) score, what credit bureau officials contend is their most comprehensive and predictive bankruptcy risk score ever. With BNI 4.0, Equifax highlighted lenders can make more confident risk ... [Read More]
4 Tips Dealers Can Use to Improve Trade-In Experience for Consumers
Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — Because hammering out an agreeable trade-in value creates negative feelings for potential buyers, AutoTrader.com offered four tips to help dealers ease the pain of the trade-in and increase customer satisfaction. Site officials wanted to create a strategy for ... [Read More]
Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process
Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
DALLAS — Louisiana Dealer Services recently implemented VPay, a solution from StoneEagle, which is a provider of Web-based applications and end-to-end insurance administration systems. VPay is designed to provide a more efficient method of paying mechanical breakdown insurance claims to ... [Read More]
October Bankruptcy Filings Climb 11 Percent Month-Over-Month
Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In a development called an "aberration," the American Bankruptcy Institute said total U.S. bankruptcy filings for October increased 11 percent compared to September. According to data provided by Epiq Systems, October bankruptcy filings totaled 89,875, up from ... [Read More]
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