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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

4 Tips Dealers Can Use to Improve Trade-In Experience for Consumers

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
ATLANTA — Because hammering out an agreeable trade-in value creates negative feelings for potential buyers, AutoTrader.com offered four tips to help dealers ease the pain of the trade-in and increase customer satisfaction. Site officials wanted to create a strategy for ... [Read More]

Louisiana Dealer Services Implements StoneEagle’s VPay to Streamline Claims Payment Process

Friday, Nov. 8, 2013, 12:00 AM
Nick Zulovich
DALLAS — Louisiana Dealer Services recently implemented VPay, a solution from StoneEagle, which is a provider of Web-based applications and end-to-end insurance administration systems. VPay is designed to provide a more efficient method of paying mechanical breakdown insurance claims to ... [Read More]

Ally Sees Possible Consequences from CFPB Inquiries

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
NEW YORK and WASHINGTON, D.C. — As Ally Financial reported its third-quarter performance and indicated the Consumer Financial Protection Bureau believes the financial company "failed" to fulfill obligations regarding possible discrimination, a top CFPB official restated the bureau's position on ... [Read More]

October Bankruptcy Filings Climb 11 Percent Month-Over-Month

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In a development called an "aberration," the American Bankruptcy Institute said total U.S. bankruptcy filings for October increased 11 percent compared to September. According to data provided by Epiq Systems, October bankruptcy filings totaled 89,875, up from ... [Read More]

Recovery Database Network Partners with RISC to Identify Compliant Service Providers

Wednesday, Nov. 6, 2013, 12:00 AM
Nick Zulovich
REDWOOD CITY, Calif. — Extending its efforts to help automotive lenders efficiently select agents for asset recovery, Recovery Database Network announced that members of the Recovery Industry Services Company (RISC) Compliant Agent Network (CAN) will be identified within RDN's recovery ... [Read More]

Credit Acceptance Watches Loan Unit & Dollar Volume Rise in Q3

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — As loan unit and dollar volumes jumped by double digits year-over-year, Credit Acceptance Corp. also produced a 23-percent increase in consolidated net income during the third quarter. Credit Acceptance's consolidated net income came in at $65.1 million ... [Read More]

Finance Express Expands WorkList Capability Beyond Collections for BHPH Dealers

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express released its new WorkList feature for independent dealerships that use the provider's Web-based financial services technology. The company explained WorkLists — also known as queues — have typically been utilized by FEX buy-here, ... [Read More]

Despite Government Shutdown, October Used Sales Move 3.63 Percent Higher

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — As the industry appeared to regroup after last month's federal government shutdown threw a wrench into the mix, CNW Research reported that October's used-vehicle retail sales total rose above some analysts' projections. CNW said October's tally came ... [Read More]

Latest AFSA Credit Risk Retention Comment Focuses on Vehicle Financing

Monday, Nov. 4, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Last week, the American Financial Services Association submitted a letter to six federal agencies on their proposed rule regarding credit risk retention. AFSA's letter focused on the impact of the proposed rule on the vehicle finance industry. ... [Read More]

TransUnion: Nearly 70 Percent of Americans Say They Have Little to No Understanding of Credit Scoring

Friday, Nov. 1, 2013, 12:00 AM
Nick Zulovich
CHICAGO — According to a recent study by TransUnion, many Americans do not understand how credit scoring works or that there are many credit scoring models. The project commissioned by TransUnion asked the following question: —On a scale of 1 ... [Read More]

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