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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Fed: Average New-Car Interest Rates Finally Take Downward Turn

Thursday, Feb. 10, 2011, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The Federal Reserve discovered December's average interest rate on new-car loans at auto finance companies moved lower by the largest amount in six months. After climbing higher for five consecutive months, the December average ticked down to ... [Read More]

GM Financial Plans Nationwide Rollout of Leasing Program & Canadian Market Re-Entry

Thursday, Feb. 10, 2011, 12:00 AM
Nick Zulovich
SAN FRANCISCO — After launching a successful prime leasing pilot in Ohio, GM Financial is looking to roll this offering out to the rest of the nation. Additionally, the company is eyeing a re-entry into the Canadian marketplace as well. Kyle ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
Read More

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
Read More

Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Navy Federal Kicks Off Auto Buying Program

Thursday, Feb. 10, 2011, 12:00 AM
Nick Zulovich
VIENNA, Va. — Navy Federal Credit Union announced the launch of its auto referral, which is designed to help connect vehicle shoppers with participating dealers. "The program offers members a VIP experience at participating dealerships with prearranged new- and used-vehicle pricing," ... [Read More]

Manheim: 2010 Consumer Credit Conditions Aided BHPH Market, More

Tuesday, Feb. 8, 2011, 12:00 AM
Nick Zulovich
ATLANTA — Findings contained within Manheim's annual Used Car Market Report insisted buy-here, pay-here dealer sales rebounded faster than the overall market last year. Why? Officials believe that although credit loosened in the subprime segment in 2010, BHPH dealerships often ... [Read More]

One of DealerTrack’s New Initiatives Allows Dealers to Pre-Qualify Consumers for Auto Loans

Tuesday, Feb. 8, 2011, 12:00 AM
Nick Zulovich
SAN FRANCISCO — At the National Automobile Dealers Association's Convention over the weekend DealerTrack unveiled several new initiatives, including a new tool within its CreditOnline solution for dealer websites that allows consumers to submit credit applications, giving dealers the opportunity to ... [Read More]

Experian Data Shows Ally Tops 2010 New-Vehicle Financing Volume

Tuesday, Feb. 8, 2011, 12:00 AM
Nick Zulovich
DETROIT — Experian Automotive's AutoCount data revealed Ally Financial financed more consumer new-vehicle purchases in the U.S. than any other lender last year. All told in 2010, officials discovered Ally financed more than 803,000 new-vehicle purchases, resulting in nearly $23 ... [Read More]

SBA Relaunches Dealer Floor Plan Pilot Loan Program

Tuesday, Feb. 8, 2011, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — U.S. Small Business Administration officials announced at the National Automobile Dealers Association's convention this weekend that a pilot loan program aimed at increasing access to inventory financing for auto, boat, RV and other dealerships will be relaunched Wednesday. ... [Read More]

Credit Acceptance Finishes 2010 with Strong Income Gains

Thursday, Feb. 3, 2011, 12:00 AM
Nick Zulovich
SOUTHFIELD, Mich. — A continued run of stable returns pushed Credit Acceptance Corp. to significant gains in both consolidated and adjusted net income during the fourth quarter and for all of 2010. First looking at just the fourth quarter, Credit ... [Read More]

Santander Launches Redesigned RoadLoans.com

Thursday, Feb. 3, 2011, 12:00 AM
Nick Zulovich
DALLAS — Announcing that consumers submitted more than 1 million online applications to RoadLoans.com last year, Santander Consumer USA launched an updated version of the website this week. The company explained this next-generation version contains an abundance of online tools geared to ... [Read More]

DealerTrack Finalizes Integration with Porsche North America

Thursday, Feb. 3, 2011, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — DealerTrack announced Thursday it completed the integration of its dealer management system with Porsche Cars North America operations and received the automaker's integrated partner certification. As a result of this integration, officials pointed out nearly 200 ... [Read More]

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