AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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2025 Loss Mitigation Executive of the Year: Craig Paterson of GM Financial
Wednesday, Nov. 5, 2025, 02:23 PM
PODCAST: Used Car Week Hall of Famer Becky Igo of Allied Solutions
Tuesday, Nov. 11, 2025, 10:48 AM
2025 Repossession Agent of the Year: Phil Hanks of Connect 1 Recovery
Thursday, Nov. 6, 2025, 10:34 AM
Dissecting evolving credit scores with Shams Blanc of FICO
As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ... Listen Here
Monday, Nov. 24, 2025, 03:34 PM
Used Car Week Hall of Famer Jerry Kroshus of Location Services
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees is a conversation with Jerry Kroshus, who is CEO of Location Services. Cherokee Media President Bill Zadeits talks with Kroshus about his career journey in ... Listen Here
Wednesday, Nov. 12, 2025, 04:19 PM
Used Car Week Hall of Famer Kathy Ruble of Ally
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator ... Listen Here
Tuesday, Nov. 11, 2025, 07:52 PM
NCCI Now SAS 70 Compliant
Thursday, May. 28, 2009, 12:00 AM
Nick Zulovich
LAKE FOREST, Calif. — National Creditors Connection recently announced that it has successfully completed the SAS 70 compliance conducted by Bronsky & Co. CPA Firm. The SAS 70 process is designed to determine that the controls a company has in place ... [Read More]
90% of Chrysler Dealers Now with GMAC
Tuesday, May. 26, 2009, 12:00 AM
Nick Zulovich
AUBURN HILLS, Mich. — Just after GMAC reported that it is receiving $7.5 billion from the U.S. Treasury, Chrysler's vice chairman and president announced that about 90 percent of the automaker's dealers are now activated to conduct retail business via GMAC. ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Turn Battery Risk Into Trust: Your Edge in the Used EV Market
Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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How GMs Start Their Day with Mastermind & Make More Deals
Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents
As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Manheim Calls Credit Markets Better, Not Normal
Tuesday, May. 26, 2009, 12:00 AM
Nick Zulovich
ATLANTA — Apparently, many consumers still feel they are unable to get loans, despite the fact that lending has picked up, according to latest analysis from Manheim Consulting. Late last week, the company shared its take on what is occurring in ... [Read More]
Prestige Financial Names COO
Tuesday, May. 26, 2009, 12:00 AM
Nick Zulovich
SALT LAKE CITY — Prestige Financial Services announced a chief operating officer late last week. Taking on the role is Bryant Henrie. As its most senior executive, Henrie will direct the auto finance company's efforts to capitalize on market opportunities and further ... [Read More]
OSC Integrates into Finance Express to Offer Buy-Back Program
Tuesday, May. 26, 2009, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express recently announced that Omega Service Corp. has integrated with its platform. OSC offers dealers a national buy-back product that allows customers to bring their vehicle back to the selling dealer after a waiting period. ... [Read More]
Chrysler Responds to Dealer Protests Over Cuts
Thursday, May. 21, 2009, 12:00 AM
Nick Zulovich
AUBURN HILLS, Mich. — Not surprisingly, Chrysler's Steven Landry came out this morning with a statement saying the automaker is sticking to its decision to cut 789 franchised dealers. The executive vice president of North American marketing, parts and service explained ... [Read More]
CPS: 1Q Dealer Contract Purchases Down Significantly
Thursday, May. 21, 2009, 12:00 AM
Nick Zulovich
IRVINE, Calif. — In announcing its first quarter results, Consumer Portfolio Services said that its annualized net charge-offs came in at 11.59 percent, compared with 6.66 percent in the first quarter of last year. Moreover, the company announced that delinquencies greater than ... [Read More]
AppOne Adds New Credit Union to Platform
Thursday, May. 21, 2009, 12:00 AM
Nick Zulovich
BATON ROUGE, La. — AppOne, a part of Wolters Kluwer Financial Services, announced that Louisiana-based Pelican State Credit Union has joined its platform. AppOne will help Pelican State Credit Union connect with auto, marine and RV dealerships in Louisiana to provide ... [Read More]
Automotive Compliance Consultants Launches New Training Tool
Thursday, May. 21, 2009, 12:00 AM
Nick Zulovich
CHICAGO — Automotive Compliance Consultants recently launched a new online compliance training tool called Compliance Solved. Automotive Compliance Consultants partnered with Stone Meta, an automotive specific Web and software company, to develop this compliance tool. The service offers training modules focused ... [Read More]
DBRS: Auto ABS Remains Stable
Tuesday, May. 19, 2009, 12:00 AM
Nick Zulovich
NEW YORK — The recession has had a negative impact on almost all subprime auto asset-backed securities issuers; however, overall, the market appears to be staying on track, according to U.S. Structured Finance. Officials said the economic downturn has resulted in ... [Read More]
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