PayNearMe recently shared new search, explaining that hidden costs sustained by auto lenders can show up as failed payments, borrower support calls, late payments, collections follow-up, reconciliation work and manual recovery effort.

PayNearMe chief product officer John Minor elaborated about that research in this episode of the Auto Remarketing Podcast, detailing how technology — especially artificial intelligence — can help finance companies reduce those costs and more.

Listen to the conversation in the window below.