Protective Asset Protection recently expanded its F&I professional development program for dealers, with added in-person and online curriculum and an additional new team member for its training team.

Protective’s training team created an advanced class for F&I Skills. As the industry continues to evolve, the company highlighted this class is designed to help senior F&I professionals sharpen their skillsets with a focus on the following:

—Providing real-world knowledge

—Practical skill building

—Hands-on role-playing

—Focusing on industry-wide best practices

—Review streamlined interview techniques

—Protective’s philosophy and techniques

—Advanced objection handling skills

The first Advanced Class will be in St. Louis on Oct. 17-18, dealers can complete registration for it via this website.

Due to continued success and positive feedback, the Protective Training Institute will offer its monthly development webinar series in the second half of the year.

The company explained these 30-minute webinars focus on timely, relevant content and will continue to be offered at 9 a.m. (ET) and 1 p.m. (ET) on the third Wednesday of each month.

Visit Protective’s F&I Training page to sign up for any of the webinars. The topics include:

—June 21: How people make decisions

—July 19: How do you introduce your menu of options

—Aug. 16: Menu design and presentation

—Sept. 20: The role of professional curiosity

—Oct. 18: Guiding your customer from no to yes

—Nov. 15: Building your best closes

—Dec. 20: A-Z process review

“The team at Protective has always placed a high priority on training and skill development for professionals of every skill level in the industry,” said Bill Koster, vice president of specialty sales and training for Protective Asset Protection. “We recognize that our dealer partners must have the proper knowledge to effectively educate their personnel on their F&I products which will help them protect their customer’s asset investments over the years.”

Meanwhile, Protective’s Agent Certification (PAC) class provides a comprehensive, end-to-end solution with all the knowledge and tools needed to successfully represent Protective in the marketplace.

Taught by experienced Protective team members, this two-day workshop will review all of the Protective product offerings, technology options, program structures and business processes professionals need to quickly build their book of Protective business.

The next agent PAC class will unfold in St. Louis on June 21-22. Registration can be completed via this website.

And finally, F&I Sales Skills is a two-and-a-half-day course, instructed by seasoned and experienced sales trainers who provide real-world knowledge and practical skill building. This course is designed for professionals new to the role and seasoned professionals in need of a refresher.

A variety of topics are included in this class including but not limited to:

—F&I sales system, menu selling and objection handling/closing the sale today

—Learning styles to foster trust and build rapport with customers

—Basic laws and regulations

—Extended service contracts

—GAP coverage

—Personalized coaching

Click the following links to register for these courses in these markets:

Seattle on June 13-15

Phoenix on Sept. 12-14

Orlando, Fla., on Nov. 7-9