ARI Announces Auction Winners
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MT. LAUREL, N.J. –
Automotive Resources International recognized six auctions Thursday through the 12th annual ARI Auction Awards.
The 2010 honorees include three independent auctions, two ServNet operations and a Manheim location. ARI noted consistency in quality service and strong working relationships have resulted in several of the auctions being acknowledged in multiple years.
Officials indicated each of the following winners will be awarded in person for their commitment to providing exceptional service to ARI and its customers:
—Region 1: Southern Auto Auction, East Windsor, Conn., first-time award winner.
—Region 2: Kesler-Schaefer Auto Auction, Indianapolis, three-time award winner.
—Region 3: Charleston Auto Auction, Charleston, S.C., three-time award winner.
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—Region 4: Manheim Milwaukee, four-time award winner.
—Region 5: Missouri Auto Auction, Columbia, Mo., third award and second year in a row.
—Region 6: Brasher’s Northwest Auto Auction, Eugene, Ore., sixth award and second year in a row.
ARI explained it continually reviews the accomplishments of its remarketing partners to ensure the best possible customer service is extended to ARI customers.
To win the award, each auction is evaluated on overall market performance, administration and communication. Benchmarking includes days to pick up, complete condition report, days to sell and receive funds, as well as retention against Black Book Commercial Index and compliance with company guidelines.
“ARI is proud of our partnerships with all of the 2010 award recipients and appreciates their daily pursuit of excellence,” stated ARI vehicle remarketing manager Jennifer Schade.
“Each auction’s staff demonstrates exceptional customer service by truly understanding ARI’s philosophies and procedures,” Schade continued. “They always provide timely processing, accurate condition report writing, complete brand identification and buyer exposure both in the lane and online. Adding continuous market communication, the result is the best possible return for ARI and our clients.”