Ask car dealers how things have been going and they’ll likely tell you not so good. But ask them about what’s ahead and the answer shifts to the positive. Spring is coming, and dealers see the sun shining and business poised to pick up, according to Cox Automotive’s Q1 2026 Dealer Sentiment Index. The index, […] [Read More]

Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey from working for automakers on the product planning side of the business to her nearly 20 years as an analyst with Edmunds. Caldwell […] [Read More]

In today’s competitive automotive market, a dealership’s success isn’t solely measured by the number of vehicles sold. True long-term profitability lies in customer retention, and the service department is the linchpin of this strategy. With looming tariffs poised to impact the industry, building trust and fostering loyalty in the service lane has never been more […] [Read More]

The end of the federal tax credit was no doubt a roadblock to the new electric vehicle market, and to some extent, the used EV segment, as well. But demand for used electric vehicles remains healthy, prices have eased and supply is plentiful. And that could mean opportunities for dealers, according to the Used Electric […] [Read More]

Used cars could be the “rational choice” for many shoppers re-entering the market. And that viability is already showing up in the numbers for early 2026. There were nearly 493,000 used-vehicle retail units sold last month, which was the strongest January for pre-owned sales since 2021, according to the latest Used Market Report from JD […] [Read More]

They say records are made to be broken. In the case of auto dealerships’ responsiveness to internet leads, it seems they’re made to be broken every year. For the fourth consecutive year, the industry average for responding to inquiries submitted through dealership websites soared to an all-time high in the 2026 Pied Piper PSI Internet […] [Read More]

There’s an interesting dynamic happening now in the electric vehicle market. Sales are down. But customer satisfaction has never been higher. According to JD Power’s 2026 U.S. Electric Vehicle Experience Ownership Study, overall satisfaction among current battery electric vehicle owners is at the highest level in the study’s six-year history, reaching an average ownership index […] [Read More]