Similar to other recent analyses on the wholesale vehicle market, “momentum” and “discipline” were themes that popped up in the AutoIMS Industry View for the second quarter. The quarterly report aims to provide a “compendium of metrics featured in the AutoIMS Sales Scorecard that reflects the AutoIMS database (with few needed exclusions) — a vast […] [Read More]

Aftersales operations account for 70% to 80% of dealer group operating profit, so it’s critical these retailers make aftersales service scheduling fast and easy — both online and over the phone, says Pied Piper. So, what groups do that the best? According to the company’s new 2026 Service Scheduling Effectiveness (SSE) Auto Dealer Group Study, […] [Read More]

The auto industry was well represented on TIME’s list of America’s Best Companies 2026, which was released Thursday. TIME works with Statista, a statistics portal and industry ranking provider, to determine the list based on three primary metrics: employee satisfaction, financial performance and sustainability transparency. The 1,000 highest-scoring companies earned America’s Best Companies 2026 recognition. […] [Read More]

Loyalty is one of those words that gets thrown around in business conversations regularly, yet its true depth is rarely fully appreciated. Ask most car dealership managers about the value of a loyal customer and they’ll point you to a number. They wouldn’t be wrong — but that would be incomplete. The monetary value of […] [Read More]

Along with its usual analysis of slightly softening wholesale prices and auction conversion rates, Black Book gave a little more attention to the retail side of the car business in its newest installment of Market Insights released on Tuesday. Black Book said its estimated reading of used retail days to turn remained at roughly 34 […] [Read More]

You’re likely to see a lot of red and blue in coming days, be it Fourth of July celebrations or some of the remaining contenders in the FIFA World Cup, which includes the U.S. Just won’t see as much of it on the roads outside the stadium. According to an iSeeCars study on the most […] [Read More]

Perhaps if the new version of a specific model retails quickly, the used version might, too. And conversely, if it takes several leads to get that new model to a completed delivery, the same scenario might unfold with a used one. That’s what used-car managers could glean from the newest study from Foureyes, which examined […] [Read More]