The monthly report has been the dealership cadence for decades. Pied Piper Management Co. wants to bring the information tempo into the present with the launch of Sales Lead Handling Effectiveness (LHE) and Service Scheduling Effectiveness (SSE). They’re subscription programs that use technology to make continuous monitoring and proactive alerts practical and affordable, measuring customer […] [Read More]

A trio of veteran automotive technology executives — Jason Barrie, Amit Maheshwari and Max Steckler — have teamed up to launch PromptPath, an artificial intelligence-enabled person-to-person conversation platform for the auto industry. The new platform aims to help sales, F&I and BDC teams at dealerships with customer conversations, using AI to provide real-time prompts, customer […] [Read More]

Lotlinx has a new president and chief financial officer. Appointed to the role is George King III, who has more than 25 years of leadership experience at Fortune 500 companies and in the global investment banking industry. His most recent post was on the executive leadership teams of both Alcoa and Carrier Global. King’s experience […] [Read More]

Yotta Automated Software Solutions (YASSI) is making a notable announcement per week nowadays. The pattern continued Monday when the provider of real-time vehicle and title data infrastructure for the automotive, insurance, and lending industries introduced VIN360. YASSI highlighted VIN360 is a new intelligence layer that can analyze the full history associated with a single VIN. […] [Read More]

Spyne is already thinking about 2027 when it comes to artificial intelligence used at dealerships. According to Spyne’s latest Auto Retail Intelligence Quarterly report, experts projected a “pivotal shift” in AI use next year, saying “those that embed AI within connected systems linking customers, vehicles, and deals will outpace dealerships relying on isolated AI tools. […] [Read More]

Nine months after launching in October, Lokam.ai said it is growing 45% month-over-month with zero customer churn. And charged with sustaining that momentum is industry veteran Jason Kozak, who was hired on Thursday as sales director for the voice-first artificial intelligence platform designed help car dealerships with sales and service follow-up. The momentum also follows […] [Read More]

Morgan Stanley Expansion Capital has acquired a majority stake in Conversica after leading a major recapitalization of the company, which is an artificial intelligence platform for auto retail. Conversica’s management team has retained a “significant ownership position” and will continue to lead the business. In addition to the recapitalization, Conversica announced Monday that it has […] [Read More]