There are some times when repetitions can be valuable, like refining your golf swing or learning another language. But Cox Automotive recognized that repetition at the dealership sometimes can be burdensome for managers and salespeople. So, on Thursday, the company launched Cox Automotive Navigator. It’s a browser extension designed to connect dealership workflows across Cox […] [Read More]

The phrase “just send me a text” is commonplace during conversations nowadays, but the latest industry survey orchestrated by Vehicle Management Systems (VMS) showed that’s perhaps not the best option for top efficiency in fleet management. Through that survey, the vehicle middleware platform serving both fleet and auto retail environments learned fleet operators continue to […] [Read More]

Spyne and VinSolutions by Cox Automotive on Tuesday announced an integration designed to support mutual dealer clients by improving connectivity between customer engagement and CRM workflows. Through this integration, dealerships using VinSolutions CRM can connect Vini AI, Spyne’s artificial intelligence-powered sales and service engagement agent, directly into their existing CRM workflow. Rather than managing engagement […] [Read More]

DriveCentric wants dealers to feel confident about using its engagement platform supported by artificial intelligence. Last week, DriveCentric said it achieved ISO/IEC 27001 and ISO/IEC 42001 certifications, reinforcing the company’s commitment to information security, responsible AI governance, compliance, and customer trust. According to a news release, ISO/IEC 27001 is an internationally recognized standard for information […] [Read More]

CarChat24 is celebrating its 19th anniversary, marking almost two decades of helping dealerships turn website visitors into valuable sales opportunities. As part of its milestone, CarChat24 is introducing a new suite of artificial intelligence-powered features designed to complement its chat platform and provide dealerships with even more ways to engage today’s digital shoppers. According to […] [Read More]

QoreAI said Wednesday it has launched a unified dealership data platform and has brought on Lokam.ai as its first native agentic application partner. QoreAI is a unified data infrastructure platform and Lokam.ai is an automotive voice AI company – both are designed specifically for retail automotive. The launch of the platform gives dealers, “access to […] [Read More]

Last week, Cox Automotive closed its acquisition of customer data platform and marketing automation company Fullpath. It’s a move that Cox Automotive president Steve Rowley has said, “supercharges our data and AI advantages and brings our dealers the most advanced technology inside of our industry-leading connected retail platform.” So, what next? There’s a roadmap, says […] [Read More]