COMMENTARY: The invisible tax on dealership advertising
Randy Kobat is the chief commercial officer for Lotlinx. Images courtesy of the company.
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For years, automotive retail has approached digital advertising as a volume game. The prevailing assumption has been that more traffic, more impressions and more leads naturally translate into more sales.
However, as inventory costs rise, margins tighten and consumer demand fluctuates across segments, many dealers are discovering a difficult reality: not every vehicle on the lot needs the same level of marketing support. In many dealerships, marketing dollars are still distributed broadly across inventory without clear visibility into which vehicles actually require additional shopper demand. The result is that some advertising investment may be directed toward vehicles already generating strong organic interest, while slower-moving units receive less support than they need.
The visibility gap is significant, as 44% of dealership decision-makers report having little to no visibility into which VINs are receiving disproportionate advertising attention, making it difficult to precisely allocate marketing spend, according to the Lotlinx Inventory Investment Health Survey generated in June.
The result is what can best be described as an invisible tax on dealership operations. Unlike flooring costs or markdowns, ad waste rarely appears on a financial statement as a separate line item. Instead, it quietly accumulates through inefficient advertising allocation. Dealers often spread marketing dollars evenly across inventory, regardless of whether a vehicle is already attracting sufficient shopper interest or struggling to gain visibility. While that approach may appear equitable, it frequently produces the opposite of efficiency.
The hidden cost of treating every vehicle the same
This challenge exists because most dealerships still evaluate marketing performance at the channel level rather than the inventory level. Traditional metrics such as clicks, impressions and leads can indicate whether channels such as Google Vehicle Ads, Autotrader, Cars.com, paid search or social advertising are generating engagement, but they rarely reveal whether advertising dollars are being directed toward the vehicles that need them most. A campaign can appear successful while simultaneously overspending on highly desirable vehicles and underserving aging inventory that poses a greater financial risk.
Supporting this concern, 55% of dealership decision-makers identified marketing spend inefficiency as one of the inventory costs dealerships most commonly underestimate, according to the Lotlinx survey.
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The financial consequences are larger than many dealers realize. Every vehicle sitting on a lot represents a depreciating asset. As days-in-inventory increase, so does the risk of markdowns, carrying costs and reduced gross profit. Yet many dealerships continue investing marketing dollars into vehicles already benefiting from strong market demand while neglecting units that are trending toward aging inventory. In effect, advertising dollars are being spent where they have the least incremental impact.
Consider two vehicles on the same lot. One is a high-demand model generating consistent shopper activity through organic search, marketplace listings and dealer website traffic. The other is a slower-moving unit receiving little consumer attention. Under many traditional advertising approaches, both vehicles receive similar promotional support. Yet only one of them truly requires intervention. Marketing dollars spent on the high-demand vehicle may do little more than reinforce demand that already exists, while the slower-moving unit continues progressing toward a future discount.
From marketing metrics to VIN-level inventory performance
This is where the industry’s conversation must evolve from marketing performance to inventory performance. Dealers have long measured how campaigns perform. The more pressing question is whether marketing investments are improving the financial health of inventory. Viewed through that lens, the objective is not generating the highest possible traffic volume. The objective is directing shopper demand toward vehicles where incremental visibility can meaningfully influence outcomes.
A growing number of dealers are beginning to evaluate inventory through a framework that resembles portfolio management more than traditional advertising. Rather than treating every vehicle equally, they assess inventory based on risk exposure. Which units are attracting sufficient demand? Which vehicles are developing visibility gaps? Which assets are most vulnerable to future markdowns? These questions move the discussion beyond marketing tactics and into financial management.
Risk identification also remains slow. Only 9% of dealerships can identify a struggling unit within 15 days, while most require 15 to 45 days to recognize inventory risk, according to the Lotlinx survey.
Why inventory health matters
One of the most important concepts emerging from this shift is inventory health. While definitions may vary across organizations, the principle is straightforward: dealerships should evaluate whether inventory is receiving the appropriate level of consumer attention relative to its financial risk. A healthy inventory investment strategy identifies potential problems early, before aging inventory forces reactive pricing decisions. By the time a vehicle reaches the point where aggressive discounts become necessary, much of the opportunity to preserve gross profit has already disappeared.
The ability to recognize these risks early is increasingly dependent on VIN-level visibility. Aggregate reporting can conceal meaningful differences between vehicles. Two units may appear similar on paper, yet one could be attracting substantial shopper demand while the other receives little attention. Without VIN-level insight, dealers often lack a reliable method for determining where marketing intervention is warranted and where spending can safely be reduced.
Yet VIN-level oversight remains limited. Only 27% of dealership leaders review inventory performance at the VIN level daily or multiple times per week, according to the Lotlinx survey.
Reclaiming wasted ad spend
Retailer John Wanamaker famously said, “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” For many dealerships, that question remains unanswered.
This raises an uncomfortable but necessary question for the industry: How much advertising spend is currently being wasted on self-selling inventory? While the exact number will vary by dealership, even modest inefficiencies can compound over hundreds or thousands of vehicles annually. Every dollar spent promoting a vehicle that would have sold regardless represents a dollar unavailable to support inventory that truly needs help. Over time, the cumulative effect can influence carrying costs, markdown frequency and overall profitability.
The dealerships that gain an advantage in the years ahead may not be those that spend the most on advertising. Instead, they may be those that become most disciplined about where advertising dollars are deployed. As inventory markets become increasingly dynamic, success will depend less on generating more demand and more on directing existing demand with greater precision.
The future of inventory management
Ultimately, the invisible tax facing many dealer groups is not a marketing problem at all. It is a capital allocation problem. Vehicles represent inventory investments, and advertising should function as a mechanism for protecting those investments.
Notably, only 14% of dealership decision-makers view inventory primarily as a depreciating financial asset, reinforcing how often inventory decisions are still approached through an operational rather than financial lens, according to the Lotlinx survey.
When dealers begin evaluating marketing decisions through the lens of inventory risk and asset performance, they gain a clearer understanding of where waste exists—and where opportunity remains. The goal is not simply to sell more vehicles. It is to ensure that every marketing dollar is working on the vehicles that need it most.
Randy Kobat is the chief commercial officer for Lotlinx, which an inventory platform that enables dealers to automatically adapt to market dynamics, mitigating inventory risk through VIN-specific strategies. For more information, visit www.lotlinx.com.