OVERLAND PARK, Kan. -

NCM Associates recently concluded its third round of General Management Executive Program classes and rewarded the nine graduating dealership managers with their certificates of completion at a dinner reception in June.

The graduates included:

—Anthony Kadlec, Tom Kadlec Honda    
—Arun Vaidyanathan, Brotherton Cadillac Buick GMC
—Brad Bavlik, Toyota of Greensburg
—Chris Justice, Classic Suzuki of Birmingham
—Gary Semanchek, Hyundai of Greensburg
—Kevin Christ, Worl Thompson Dodge Chrysler Jeep
—Lacy Adams, Johnson Brothers Ford Lincoln
—Tyler Kadlec, Tom Kadlec Honda
—William Garness, Lexus of Las Vegas

“We’re extremely honored to have played a part in the professional development of these nine impressive managers,” NCM chief executive officer and president Paul Faletti Jr. said.

“As a result of completing our most rigorous academic program through the NCM Institute, I am certain they will not only be more effective managers, they will also confidently lead their operations toward a more profitable and sustainable future in this great industry,” Faletti continued.

Justice, who is director of variable operations for Classic Suzuki of Birmingham, praised the comprehensive dealer development program, which involves six, two-and-a-half-day classroom sessions over 11 months.

“For me, the class was challenging, but very rewarding. The ‘Guarantee of Action,’ our interim assignments, became blueprints to implement new processes,” Justice said.

Justice added that while the coursework was challenging, it was also timely and practical.

“It’s amazing how much ‘usable’ knowledge they pack into this course. It’s like earning a Master’s degree in dealership general management,” he said. “Not only has it made me a better operator, it has made me a better leader.”

Christ, who is president of Worl Thompson Dodge Chrysler Jeep in Caldwell, Ohio, made note of how the NCM Institute embraces and challenges its students to apply the information directly to their businesses.

“The NCM community has educated me to implement proper process improvement strategies to help our growing business needs,” Christ said. “The staff at NCM is friendly and knowledgeable and, more importantly, went out of their way to engage me in my business. NCM processes are without a doubt the only way to run a successful automobile dealership.”

NCM reiterated the General Management Executive Program is designed to equip current and future automotive dealership executives for long-term success in retail automotive management.

With emphasis in dealership financial and operational best practices, the program’s objective is to build a solid executive leadership foundation in order to strengthen dealership operating performance today, and sustain the long-term viability of the retail auto industry.

The curriculum focus is comprehensive, intensive and designed to give the students the knowledge and skills necessary to successfully manage a dealership, balancing the volatility of the industry with the many operational decisions that drive the profitability of their dealerships.

For information about the General Management Executive program or the NCM Institute and its complete suite of traditional, Web-based and private management training options, call (866) 756-2620 or visit ncminstitute.com.

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