ALBANY, N.Y. -

In a move designed to streamline the sales process for dealers, Auto/Mate Dealership Systems said Monday that its AMPS Dealership Management System has been completely integrated with ELEAD1ONE, a company that provides dealers with virtual business development center, customer relationship management and retail solutions.

Dealers who use Auto/Mate’s DMS product can now have real-time, bi-directional data update contacts in both the DMS and ELEAD CRM.

“The more vendors integrate with each other, the greater cost savings and efficiencies dealers can achieve,” said Mike Esposito, president and chief executive officer of Auto/Mate. “We’re thrilled to provide our customers with another quality choice when it comes to CRM vendors.”

When prospect information is punched in to the ELEAD CRM system, it is instantly and securely updated in Auto/Mate’s DMS, officials noted. Likewise, any changes made in the DMS are instantly updated in the CRM.

The real-time integration aims to eliminate redundancies compared with data exchanges performed through batch deliveries. The bi-directional data delivery is designed to improve customer communications, thus helping build loyalty and revenue opportunities, the company said.

“We strive to ensure that our clients will be integrated with their DMS provider of choice and are excited to offer those clients who use Auto/Mate's DMS this bi-directional integration option,” said Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services LLC.

“Auto/Mate's integration process was very open and quick. It is a pleasure to form this relationship with such a reputable and professional company.”

Automakers and third-party software vendors who want to learn more about the Open/Mate integration are encouraged to call Auto/Mate at (518) 371–4331.
 

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