FOUNTAIN VALLEY, Calif. –

Texoma Hyundai of Sherman, Texas, ranked No. 1 in service customer satisfaction in the U.S. for 2014, marking the second year in a row the dealership was the national champion for the Hyundai brand.

The store bested more than 820 Hyundai dealerships to notch the title.

"We are proud of the service department at Texoma and its longstanding commitment to their customers. Accomplishing back-to-back wins is a rare feat," said Frank Ferrara, executive vice president of customer satisfaction, Hyundai Motor America. "Service customer satisfaction is very important to Hyundai, and we cannot build our reputation without the support of our local dealers. Receiving first-rate treatment throughout the life of their Hyundai vehicle is what our customers expect."

Hyundai’s recognition for customer satisfaction is given to the dealership that performs the best in the Hyundai Service Index (HSI) study.

The HSI study is derived from surveys of customers who had their Hyundai vehicle services in 2014.

The study also allows dealerships to identify trends, run reports and analyze cumulative customer satisfaction scores across its business and among individual employees, the company explained.

Out of 1,000 points Texoma Hyundai scored:

  • Overall Hyundai Service Index – 980
  • Service Initiation – 984
  • Service Adviser – 989
  • Service Facility – 971
  • Vehicle Pickup – 983
  • Service Quality – 974

Hyundai Dealers and Dealerships Honored for 2014:

  • No. 1 Dealer in the Nation – Texoma Hyundai of Texas
  • No. 1 Dealer in Hyundai's Central Region – Ray Skillman Southside Hyundai of Indiana
  • No. 1 Dealer in Hyundai's Eastern Region – Lancaster Hyundai of Pennsylvania
  • No. 1 Dealer in Hyundai's South Central Region – James Wood Hyundai of Texas
  • No. 1 Dealer in Hyundai's Southern Region – Bob Mayberry Hyundai of North Carolina
  • No. 1 Dealer in Hyundai's Western Region – Winn Hyundai of Santa Maria, California