A growing company just got a financial push forward.

Pam, which bills itself as the fastest-growing voice AI and customer experience platform, announced it has received new funding, led by Autotech Ventures with participation from HF0, Ali Rowghani’s First Harmonic, Idris Mokhtarzada of RocketMoney and Geneva Pacific, among other investors and angels.

“Pam addresses one of the most persistent operational pain points in retail automotive: communication breakdowns that cost dealers revenue daily,” Autotech Ventures managing director Alexei Andreev said. “What stands out is how quickly Pam has integrated into dealer systems, enabling the company to expand quickly into new AI-driven functions.”

Pam — named for receptionist Pam Beesly from the hit television series The Office — is designed to help dealership service departments address issues with unanswered calls, unread texts, disconnected communication workflows and lack of follow-up by managing calls, texts, chat and emails 24/7. The system takes incoming calls, sets service appointments, answers customer questions and sends follow-up texts.

“Every dealership wants to create great in-person experiences,” Pam co-founder Abdullah Baig said. “From greeting customers to handing over keys, staff are focused on building trust and keeping customers happy.

“But those moments only happen if the digital connection works first. The reality is it doesn’t. Pam closes that gap and is reinventing the way communication is handled in our industry.”

In a news release, the company said the new investment will accelerate hiring in engineering and go-to-market roles, as well as strengthening its integrations with dealership technology providers and expanding its capabilities beyond service into sales and parts.

“We specifically chose Autotech Ventures as our lead investor because of its deep industry expertise and track record with category-defining companies like Lyft, Outdoorsy and SpotHero,” co-founder and CEO Samee Khan said. “This partnership is about more than funding. It’s about scaling the right way.”

Currently, Pam serves dealerships in 33 states and three Canadian provinces.

“We’ve been heads-down building and connecting with dealers around the U.S. and have proven results,” Khan said. “On average, Pam drives more than $50,000 in monthly service revenue for each dealership, without adding headcount.

“By managing calls end-to-end, booking appointments and automating follow-ups, the platform saves an average of 35 hours of phone time monthly and has powered more than $100 million in repair orders.”