Conferences and Events

IARA set for August Summer Roundtable in Nashville

ALCOA, Tenn. - 

The International Automotive Remarketers Alliance is currently gearing up for its 16th annual Summer Remarketing Roundtable series beginning on Aug. 16 in Nashville, Tenn. 

The roundtable is titled, “The Voice of Consignors” and will feature four unique sessions.

This year’s series of sessions include Trends in Automotive Logistics, Auto Mechanics 101, Retail Remarketing Trends and Vehicle Recalls.

The University of Tennessee’s former head football coach Phillip Fulmer will serve as the keynote.

Registration is currently available here, it will remain open up to Aug. 16.

The roundtable will be at the Hilton Nashville Downtown, located at 121 Fourth Avenue South, Nashville, Tenn. 

For more details about the roundtable and to view the full schedule, visit

NIADA sets new convention attendance record


For the second year in a row, the NIADA Convention and Expo was the largest ever.

The National Independent Automobile Dealers Association highlighted that the final count is in, and it shows this year’s convention, held June 12-15 at The Mirage in Las Vegas, edged the 2016 total for most attendees in the 71-year history of the event.

Overall attendance was up for the fifth consecutive year, and the number of dealers was also up from last year. And just as in 2016, nearly 20 percent of those attending the 2017 convention did so for the first time.

Among attendees who responded to NIADA's post-convention survey, the association reported:

—98 percent said they were satisfied with the event

—88 percent said the convention met their objectives

—94 percent said the information presented was very useful

—98 percent said the speakers and panelists were very prepared and more than three-fourths gave the sessions “good” or “excellent” ratings.

 In addition, the survey also showed:

—95 percent said they are likely to attend future NIADA events

—96 percent said they are likely to recommend NIADA events to others

—99 percent said they plan to engage with NIADA in the future

“An awesome investment in my business," wrote Larry Schmidt of Countryside Auto and Cycle in Fond du Lac, Wis. “Four days of industry-specific training along with trade vendors to improve my business — that’s an investment every dealer should be making. I'll be back next year."

NIADA highlighted the 170-plus vendors and industry partners that exhibited in the 60,000-square foot Expo Hall also felt they got their money’s worth — 84 percent of respondents to the exhibitor survey rated the value of their NIADA Convention experience “excellent” or “good.”

Alvlis Tabaks of Elva DMS said his company exhibited at NIADA’s event for the first time and “the experience we got there was beyond our expectations.

“The event structure was perfect and gave the right balance between the sessions and the expo,” Tabaks continued. “So we managed to get useful information from industry experts and had enough time to interact with attendees at our booth.”

The exhibitors gave the convention a 90 percent overall satisfaction rating, while 95 percent approved of the level of decision-makers among the attendees and 90 percent said they are likely to be back to exhibit at the 2018 Convention and Expo – which will be held June 18-21 at the Rosen Shingle Creek Resort in Orlando, Fla., as NIADA's biggest event leaves Las Vegas for the first time since 2009.

Just as it surpassed its record-setting predecessor in attendance, the 2017 convention topped the 2016 event with more sessions on more topics than any previous NIADA Convention. That included for the first time a dedicated area of focus on certified pre-owned, as well as sessions addressing retail, compliance and an even more extensive buy-here, pay-here component.

In addition to keynote speaker Captain Richard Phillips — inspiration for the hit movie Captain Phillips — the featured speakers included many of the top names in the used vehicle industry, beginning with NIADA's own Chuck Bonanno and Shaun Petersen.

Others included leadership trainer Dave Anderson, TrueCar CEO Chip Perry, Cox Automotive's Janet Barnard, attorney Tom Hudson, KAR Auction Services chief economist Tom Kontos, FBI Special Agent Edward Parmalee, AutoZone’s Ray Curry and NABD president Ken Shilson, among many others.

Auto/Mate announces Customer User Summit keynote


Auto/Mate Dealership Systems has selected Lisa Copeland of Lisa Copeland Global Enterprises to deliver the keynote address for its Customer User Summit from October 11 to 13 in San Antonio.

Copeland’s presentation is titled "Outwitting Fear; Mastering the 7 Principles of Fearless Success."

"Lisa is a longtime motivational speaker in the auto industry and her presentations are well known for being fascinating and energetic," Auto/Mate president and chief executive officer Mike Esposito said in a news release. "We look forward to having her join us."

She has been appointed by the Napoleon Hill Foundation to deliver his "Seven Ways to Outwit Fear," according to Auto/Mate.

In her keynote, the company said Copeland will discuss the seven principles of good that allow individuals to succeed.

The summit will be held at the Hilton Palacio Del Rio, on the San Antonio Riverwalk.

Friday is the deadline for both Auto/Mate customers and exhibitors to register for the summit at a discounted rate. Exhibitor opportunities are offered to Auto/Mate's Open/Mate and third-party partners and other industry vendors.

Additionally, the summit’s agenda is now finalized and the names of its sessions have been announced. For a full list, visit the event page at

For additional details about sponsorships and exhibitor opportunities, contact Auto/Mate's manager of events and marketing communications, Jessica Joralemon, at

To register for the Customer User Summit, visit

Carvana adds Louisville to growing footprint


On Wednesday, Carvana expanded its growing footprint into Louisville, Ky., the company’s 31st market.

Louisville residents can now search through over 7,000 vehicles on and schedule next-day home delivery of their vehicle following a purchase.

“Our Louisville launch marks our presence in 31 markets in 15 states,” Carvana founder and chief executive officer Ernie Garcia said in a news release. “While Carvana is a new way to buy a car, we look forward to making it our ‘Old Kentucky Home’ and putting Louisville car buyers back in control of the purchase process.”

Louisville residents who wish to experience Carvana’s fully automated Car Vending Machine can also either choose to travel to Nashville to pick up their car or participate in the company's Fly and Drive program.

The program subsidizes $200 of airfare to any of the five cities with Carvana’s Car Vending Machines, such as Austin, Dallas, Houston, Nashville and San Antonio.

Galpin sets 11,000-unit summer sales goal

NORTH HILLS, Calif. - 

Galpin Motors is currently aiming to sell 11,000 vehicles during its annual summer sales event, which kicked off on Memorial Day weekend and will continue through the end of September.

Over the years, the dealership has committed to sales challenges such as the Galpin 3,000, the Galpin 4,000, the Galpin 6,000 and the more recent Galpin 10,000.

Galpin said this year it was time to bring the sale to 11,000.

“The Galpin 10,000 has always been a fun summer sales event, but this year we thought it was time to take it all the way up to 11,” Galpin Motors president Beau Boeckmann said in a news release.

“We need that extra push to go one louder and are very excited about the Galpin 11,000.”

Additionally, throughout the summer, Galpin said, in conjunction with its sale its employees will work with a number of community organizations and charity groups to collectively contribute 11,000 hours of charitable service to the dealership's local community

Employees’ community activities will include volunteer work and city beautification projects, according to Galpin.

“Meaningful philanthropy plays a big role at Galpin and we look forward to positively impacting our community while also reaching our sales goals,” Boeckmann said.

NAAA hosts mock auction on Capitol Hill


The National Auto Auction Association held a mock auction on Capitol Hill to interactively educate policymakers about the wholesale auction business and the role it plays in both the auto industry and the U.S. economy.

Staffers and legislative aides of the Senate Automotive Caucus joined NAAA in the Russell Senate Office Building on June 16, where NAAA first presented a 30-minute video depicting the entire auction process, such as vehicles arriving via transport truck, inspection, check-in, repair, painting and reconditioning and sales day bidding.

For the mock auction, NAAA brought its audience an auctioneer, eight colorful quarter-scale cutouts of vehicles and stacks of ‘NAAA bucks.’

"We call it 'Wholesale Auto Auctions 101' because we want to give our lawmakers a solid understanding of how auctions operate and how integral they are to the industry," NAAA operations manager and legislative director Tricia Heon said in a news release. "Promoting and protecting the interests of our members and the industry requires proactively educating as well as advocating."

Senate Automotive Caucus chairman Sen. Rob Portman of Ohio arranged the meeting with NAAA.

The caucus provides a bipartisan forum for senators to exchange ideas and influence policy concerning issues that impact the auto industry, according to NAAA.

In attendance were staff from the offices of Sen. Sherrod Brown of Ohio, Sen. Joe Donnelly of Indiana, Sen. Al Franken of Minnesota, Sen. Patty Murray of Washington, Sen. James Risch of Idaho, and Sen. Luther Strange of Alabama.

U.S. Rep. Pat Tiberi of Ohio and chairman of the congressional Joint Economic Committee also sent representatives.

Following the mock auction, NAAA hosted a reception where staff had an opportunity to meet with NAAA members such as Independent Auction Group co-chair Charlotte Pyle and members from ADESA and Cox Automotive.

ADESA’s Paul Lips, Heather Greenawald, Elizabeth Murphy and NAAA President-elect Warren Clauss participated. And Cox Automotive members in attendance included Craig Amelung and Karyn Wrye.

"I was impressed with the genuine interest and enthusiasm shown by those who attended as well as by the support of the auto caucus," said Pyle, who served as ringman for the mock auction’s auctioneer John Nicholls. "It's rewarding to educate our lawmakers in Washington about our business."

Nicholls is the 2015 NAAA Auctioneer of the Year and president of the Nicholls Auction Marketing Group.

NAAA chief executive officer Frank Hackett, along with Heon and Sante Esposito, president of lobbying firm Key Advocates accompanied the NAAA member delegation for the Capitol Hill visit.

"We received a lot of positive feedback about our program and about returning to do another in the future," Hackett said.

Dealertrack celebrates new Long Island headquarters


In celebration of its new headquarters in Long Island’s Village of North Hills, Dealertrack was set to hold a ribbon-cutting ceremony on Wednesday afternoon for the project’s team members and contributors with state and local officials.

The 10-acre LEED-specified headquarters with a 230,000-square-foot facility is set to be home to roughly 600 team members early next month.

“When Dealertrack originally announced the new building plan three years ago, it was a vision driven by our team members to have a work environment that inspired innovation and collaboration, and overall health and wellness in the workplace,” Dealertrack senior vice president of finance and operations Dean Tilsley said in a news release. “As we have grown over the years, we have done so with an unwavering commitment to the Long Island metro area.”

With a 17-year lease, Dealertrack is committed to remaining in Long Island, according to the company.

“As mayor, I welcome Dealertrack to the Village of North Hills. I am pleased to participate in the ceremonial ribbon cutting for the state-of-the-art building that will serve as the headquarters for this fine company,” Village of North Hills Mayor Marvin Natiss said in the release.

The new facility features indoor basketball and volleyball courts, a cafe, cardio room and yoga studio, indoor and outdoor dining areas, game rooms and a walking trail.

TRITEC Real Estate Company, which served as construction manager for the project, partnered with Castagna Realty as the new headquarters' real estate developers.

“TRITEC Development, LLC, in partnership with Castagna Realty, is proud to have conceived and created this landmark headquarters facility, providing a cutting-edge, amenity-rich environment that will allow Dealertrack to continue to build one of Long Island's most talented teams in the tech industry,” TRITEC Principal Jim Coughlan said.

We appreciate the cooperative efforts of the Village of North Hills, as well as the empowering investments from both the New York State Empire State Development Corp. and the Nassau County IDA; this structure stands as testimony to the success of the public investment in local economic development.”

Spector Group oversaw the building envelope and Combined Resources designed the interior spaces, according to Dealertrack.

“For 51 years, Spector Group has built many landmarks on Long Island. Dealertrack joins the architectural landscape as an icon at the gateway to the Long Island peninsula,” said Spector Group Principal Marc Spector. “It is a fresh, unique design for Long Island and the tri-state area. We believe this design reflects the energy and growth of Dealertrack and we're delighted to be adding such a distinctive structure to Long Island's rich architectural legacy.”

The new headquarters is located at 3400 New Hyde Park Road in New Hyde Park, N.Y.

“We are proud to offer our team members a state-of-the-art facility where they can continue to develop solutions that are changing the way the world buys and sells vehicles, and also contributes to local economic prosperity,” Tilsley added.

ServNet owners meet, select 7 scholarship program winners

FRANKLIN, Tenn. - 

ServNet auction owners and members of its executive team met for the group's semi-annual business meeting and a visit with national remarketers at a Meet the Owners event last month.

At the Owners' Meeting, members discussed the group's Leadership Succession, which will occur this fall.

Carolina Auto Auction’s Eric Autenrieth will assume duties as ServNet's president, and current president, Kevin Brown of Missouri Auto Auction, will be succeeded by Patty Stanley of Carolina/Indiana Auto Auction as chairman of the board.

"The dominant competitive advantage of ServNet Auctions is its dynamic Owners Group, many of whom are second- and third-generation auto auction operators. ServNet's semi-annual Owners' Business Meetings are prime opportunities for the auctions' owners, who have decades of experience and a personal investment in the industry, to discuss the challenges of the market, as well as to identify opportunities for growth and explore new methods," said ServNet chief executive officer Pierre Pons.

The group also discussed the role ServNet next generation auction owners will play in building and strengthening the independent auction group.

"While the board as it currently stands is led by first-generation owners Kevin Brown and Patty Stanley, the remaining five seats are filled by next generation owners Eric Autenrieth, Beth Barber (State Line Auto Auction), Steve DeLuca (Auto Auction of New England), Ashley Dietze (San Antonio Auto Auction) and Rob Thompson (Mid-State Auto Auction). These owners have all developed into strong, capable, visionary leaders in their own right, as they continue the pattern set by their parents in building the family businesses," said Pons. "Their participation helps ensure the vitality, longevity and strength of our organization."

Additionally, the group reviewed the impact their moves to smaller, mobile auction operations in secondary markets, as well as the impact of incentives or rebates to high volume customers on both the dealer and commercial sides of the auction business, according to ServNet.

Following the business meeting, ServNet's owners and executive staff met with Dallas-area based commercial accounts and industry partners at a Meet the Owners Luncheon.

During the luncheon, the group announced the seven winners of this year's ServNet Scholarship program for children of ServNet Auction employees attending both two- and four-year colleges.

"We were pleased to expand the scholarship program this year, adding an additional award for $2,500 for a student attending a four-year college," ServNet's Brown said in a news release. "We are very happy to announce the names of seven ServNet scholarship recipients."

Recipients of ServNet’s $1,500 scholarship for study at a two-year college include Darlene Delgado and Douglas Stack.

Delgado begins her freshman year at Glendale Community College of Arizona, where she will pursue an associate of arts degree in social and behavior science and Stack is going into his sophomore year at Corning Community College in New York, where he is a CAD major.

Recipients of the $2,500 scholarship for study at a four-year college or university include Madelyn Andrews, who attends SUNY College at New Paltz, N.Y.; Anne Dabroski of Messiah College in Mechanicsburg, Pa.; Timothy Fujii, a junior at American University in Washington D.C.; Grant Richardson, a junior at Yale University in New Haven, Conn.; and Nina Emmick, a junior at the University of South Dakota, who has been awarded a second ServNet scholarship.

Last year, Emmick, daughter of Angela Emmick of KCI Kansas City, won one of ServNet's first scholarships as a sophomore, and she is currently pursuing a degree in nursing.

"Encouraging education is vital to the health of our industry, and we're pleased that ServNet's Scholarship program will offer assistance for both two- and four-year college programs," Stanley added.

"The auction industry is as much about 'family' as it is about anything else, and we believe that ServNet's Scholarship Program is both an important way to support that family as well as an investment in our future."

ServNet said the scholarship program was established last year as an ongoing initiative to help employees and their families pursue higher education.

In January, additional information and application forms for the 2018-2019 academic year scholarship awards will be available at

Cox Auto's Barnard to deliver NIADA opener Wednesday


Janet Barnard, the president of Cox Automotive Inventory Solutions, will deliver Wednesday’s opening general session at the NIADA Convention & Expo.

Her address on “Driving Wholesale Velocity Together” is set for 8:30 a.m. (PT) and will delve into “how evolving digital and mobile solutions can address rising off-lease vehicle volumes, changing customer expectations and set independent dealer businesses on a path to profitability,” according to the convention’s website.

The conference, which is being held in Las Vegas, began Monday and runs through Thursday.

Other speakers from Cox Automotive set to present at NIADA include:

  • Marcus Dame, senior director of product management, Cox Automotive Media. (4:15 p.m. breakout session Wednesday with eBay Motors’ Roy Daves on “Millennials and Their Digital Tools: The Next Big CPO Market.”)
  • Todd Kinzle, Cox Automotive senior director of enterprise product strategy (8:30 a.m. breakout session Thursday on “Find Your Sweet Spot & Build The Business You Really Want.”)
  • Bob Taar, vice president of sales and client services, Ready Logistics (2:15 p.m. breakout session Thursday on “New Era in Vehicle Transport.”)
  • Majd Saboura, director of vAuto wholesale business development (3:15 p.m. breakout session Thursday on “An Evolutionary View of Wholesale Acquisition.”) Saboura is also scheduled for a 9:45 a.m. breakout session Wednesday with Brian Miller of eBay Motors and Kerri Wise of TrueCar on “Competing Against the Emerging Industry Disrupters.”
  • Will Chandler of NextGear Capital, who was slated for a 4:15 p.m. Tuesday breakout session on “Floorplanning Tips for the Independent Dealer” along with Ian Anderson of Westlake and Johnny Shroyer of AFC.
  • Shane O’Dell, president of Cox Automotive Financial Solutions, who was set to deliver a 10:30 a.m. general session address Tuesday on “Forecasting the Future of the Auto Industry.”

For a complete agenda, visit

And be sure to catch members of the Used Car Week and Auto Remarketing team this week at booth #1825


KAR leadership set to speak at NIADA

CARMEL, Ind. - 

KAR Auction Services announced that four of its leaders from KAR and its ADESA and Automotive Finance Corp. business units will be featured speakers and panelists at the National Independent Auto Dealers Association Convention & Expo this week in Las Vegas.

The vehicle remarketing and technology solutions provider’s speakers include KAR chief economist Tom Kontos, AFC chief operating officer Joe Keadle, ADESA director of dealer consulting services Doug Hadden and AFC vice president of operations Johnny Shroyer.

KAR said Kontos and Keadle plan to discuss the current and anticipated economic strengths, weaknesses, opportunities and threats related to independent dealers on Thursday from 8:30 a.m. to 9:30 a.m. (PDT).

On Tuesday, Hadden will deliver a presentation on higher net profits that examines different ways to navigate through lower margins while achieving higher net profits and Shroyer will join other industry experts on the Floorplanning Tips for the Independent Dealer panel.

Both of those are on Tuesday from 4:15 5:00 p.m. (PDT).

For more information about the convention and this year’s speakers, visit