Education

Auction Academy plans for fifth class graduation; names past graduates turned leaders

FRANKLIN, Tenn. - 

Just months away from concluding their two-year course of study at Auction Academy, students of the program's fifth class will soon meet in Detroit for three days from Oct. 15 through Oct. 17 as part of its final session.

While in Detroit, the class will meet with National Auto Auction Association chief executive officer Frank Hackett and visit Manheim Detroit Auto Auction.

Most recently, the class took a trip to Chicago, where they visited America’s Chicago Auto Auction and met with representatives from Donlen, NCM Associates and World Omni Financial, according to Auction Academy.

In March, Auction Academy will hold a graduation ceremony for its fifth class during the next CAR Conference in Las Vegas. Auction Academy President Penny Wanna said that students graduate with the training and tools they need for success in the remarketing industry.

“We frequently hear back from Auction Academy graduates, who tell us how much the program has contributed to a better understanding of the industry and helped prepare them to take on major responsibilities,” Wanna said in a news release Friday.  “As we approach the final meeting of our fifth class, we’re excited and inspired to see the number of previous graduates who have moved into significant management positions since completing the program.”

Many previous students who have graduated from its past four classes have already taken on leadership roles at auto auctions nationwide, according to Auction Academy.

Just two years ago, Luke Dietrick, a member of Auction Academy’s fourth class, was appointed to serve as general manager at Indiana Auto Auction just ahead of his graduation from the program in 2016.

Dietrick credits Auction Academy for not only providing him with valuable auction industry insight, but also networking and relationship building opportunities, as well.

“Auction Academy expanded my knowledge of the auction business and introduced me to many leaders in the industry that I’d otherwise have spent a lifetime developing,” said Dietrick. “My peers in the program are the new generation of leaders; my association with them was invaluable as we learned together and will continue to help me as we work and serve in the industry.”

According to Auction Academy, in addition to Dietrick, past Auction Academy students who have gone on to take on leadership roles within the industry include:

  • Matt Alombro, auction manager at Louisiana's 1st Choice AA
  • Chris Angelicchio, GM at ADESA Pittsburgh
  • Eric Autenrieth, GM and managing partner at Carolina AA; managing partner at Indiana AA
  • Chris Barile, GM at Alliance AA, Longview
  • Chrissy Briggs-Sellstrom, GM at Greater Erie AA
  • Justin Brown, GM at Missouri AA
  • Wyatt Carter, GM at Richmond AA
  • Scott Crane, GM at ADESA Reno
  • Lawrence Cubitt, GM at ADESA Flint
  • Brandon Derrick, GM at Memphis AA
  • Brian McConkey, assistant GM at DAA Seattle
  • Bill McCready, vice president of operations at Southeastern AA of Savannah
  • Dave Pendergraft, GM at DAA Northwest
  • Luke Pidgeon, GM at El Paso Independent AA
  • Andrew Pyle, chief sales officer at Mountain State Auto Auction
  • Tommy Rogers, GM at BSC America's Clayton Station
  • Dave Ward, GM at ADESA Boise
  • Clint Weaver, GM at America's AA Harrisburg

Lotpop announces first 2-day workshop for inventory managers coming this fall

OLATHE, Kan.   - 

Dealership inventory managers who are interested in honing their car-buying, car-pricing and car-merchandising skills can look forward to two days of training hosted by Lotpop and co-sponsor Strong Automotive Merchandising next month. 

Lotpop announced Monday that it will host its first Dealer Workshop on Oct. 16 and Oct. 17 at the Kansas City Auto Museum in Olathe, Kan.

During the two days of training, the provider of inventory management consulting said that the event will offer attendees in-depth training pertaining to dealership inventory processes, internet processes and marketing.

 A team of instructors chosen by Lotpop founder Jasen Rice will lead a total of three educational sessions over the two days of training, according to Lotpop.

Rice, a former dealership internet manager and performance manager at vAuto, is also currently a producer and instructor for Lotpop's Lotparty video podcasts.

While admission for the upcoming Dealer Workshop is free for both current and previous Lotpop or Strong Automotive clients, non-clients can attend the training event for a fee of $495.

Along with lunch on both days, Lotpop said that it will provide dinner on the first night and breakfast on day-two. For more information about the Dealer Workshop or to register for the event, click here.

Subaru partners with community college to provide 1st Subaru auto tech degree in US

CAMDEN, N.J. - 

Prospective students will have the opportunity to obtain a two-year, college degree in Subaru automotive technology through a new Subaru U backed program that's been created to address a growing demand for Subaru automotive technicians nationwide.

Subaru of America announced Wednesday that, this fall, the first U.S. degree in Subaru automotive technology will be offered in Gresham, Ore., at Mt. Hood Community College (MHCC).

Subaru U is an educational program created by the automaker to help build relationships between Subaru of America retailers and accredited secondary and post-secondary schools. Subaru said that it has grown its existing Subaru U partnership with MHCC’s automotive technology program to provide an associate of applied science degree that can prepare students to work as auto technicians at Subaru retailers nationwide.

“We are thrilled to enhance our existing partnership with Mt. Hood Community College and provide greater opportunities for its dedicated students,” Subaru of America Portland zone director Jim Pernas said in a news release.

“At Subaru, we are passionate about helping members of our local communities succeed and are excited to give aspiring Subaru technicians the tools they need to realize their full potential.”

Just last year at MHCC, over 30 students completed the Subaru U online factory certification, which Subaru sponsored at no cost to MHCC students. “MHCC first partnered with Subaru in 2015 to provide the Subaru U online factory certification to its automotive technology students, the automaker said.”

This fall, in addition to hands-on Subaru factory-certified training while working toward a Subaru automotive technology degree, Subaru said that students will also be paired with sponsoring Subaru retailers that can provide paid, on-the-job experience and full-time positions after graduation.

“Our students love Subaru vehicles, and they frequently tell us they want to work on them,” said Eric Garvey, an automotive instructor at MHCC. “Plus, there’s a huge regional demand here in the Pacific Northwest for Subaru cars and SUVs, so it’s a win-win.”

Additionally, Subaru said that it has donated equipment and five training vehicles to MHCC’s automotive technology program for students to use while in the classroom.

Affinitiv to launch dealer ‘Revenue Rescue’ webinar series

CHICAGO - 

As a part of its new free, monthly educational webinar series for dealers called, Revenue Rescue, Affinitiv is hosting a launch session on Wednesday titled, “The Right Side of Recalls” at 1 p.m. ET.

Each month, the company said that its new webinar series will explore various solutions, strategies and safeguards that can help dealerships maximize revenue potential.

“The goal of this webinar series is to answer the questions we frequently hear from dealers,” Affinitiv chief executive officer Scot Eisenfelder said in a news release. “Our experts will show dealers how to tap into overlooked resources that can help them recover revenue that’s often left on the table.”

On Wednesday, in addition to learning about how to use events to support recall strategy, webinar attendees can also get information about creating a multi-channel marketing plan to reach more recall customers.

“When faced with a recall, many dealers are unsure how to get the word out or make the most of the opportunity,” added Eisenfelder. “We want to take the stress out of recall events and ensure dealers see them as a chance to connect with customers, not as a burden.”

According to Affinitiv, the upcoming webinar will focus on covering recall management best practices and strategies aimed at buildlding customer trust.

Click here to learn more about the new Revenue Rescue series or register for Affinitv’s Wednesday webinar.

Carfax product head to host webinar on attracting buyer interest in online used-car inventory

CENTREVILLE, Va. - 

Dealers can find out how to use techniques that are intended to help boost buyer interest in online used-car inventory in the next Carfax Insiders webinar that’s set to broadcast on Thursday at 2 p.m. (ET).

The company announced a relaunch of its free best practice webinar series for dealers that is designed to share valuable information and tips from Carfax dealer trainers and automotive experts in early April.

Following the company’s relaunch announcement, later that month, Carfax dealer trainers Darrell Sherwood and Bob Grill introduced the series to dealers with a discussion covering positioning and maximizing gross on used cars with prior accidents.

In Thursday’s episode, Carfax products head Paul Nadjarian, will cover best practices that can help convert online shoppers to confident, visitors on the lot who buy, according to the company.

Along with discussing techniques that can help increase used-buyer interest, over the thirty-minute webinar, Carfax said Nadjarian will also touch on the value of Carfax Used Car Listings and the jump in lead conversions Carfax Advantage dealers can get from Carfax.com consumers.

The 30-minute webinar is titled “Build Consumer Confidence and Drive More Sales,” and is open to anyone. Click here for more information.

NAAA to host 2-day auction standards training in Canada

FREDERICK, Md. - 

The National Auto Auction Association’s Standards Training Program is gearing up to host a two-day-long vehicle inspections and arbitration training session in Canada this September.

In just a few weeks, classes are scheduled to be held on Sept. 6 and Sept. 7 at Manheim Toronto, according to NAAA.

Classes will be instructed by Manheim director of arbitration Matt Arias, who will cover damage analysis on Day 1 training, and arbitration on Day 2. Additionally, along with serving as director of arbitration for Manheim, Arias co-chairs the NAAA standards committee and is a member of the IARA standards committee.

According to the NAAA website, the first day of the training will center on how to inspect and identify areas of risk such as:

  • What the inspections cover or not
  • Interior damage
  • Vehicle information
  • Trim and series/model breakdowns
  • Prior repairs
  • Ways to streamline without sacrificing quality
  • Structural damage          
  • Ways to measure effectiveness for continuous improvement
  • Exterior damage

The second day will cover the following topics concerning arbitration:

  • Understanding stakeholder’s perspectives         
  • Mutual gains vs. fixed pie negotiation
  • Sustaining or improving your bottom line
  • Mediation vs. arbitration
  • Arbitration policy sync and update
  • Scenario training
  • Know your best alternative to negotiated
  • Agreement benchmarking

The classes are $500 each, or  $750 for both.

According to NAAA, hotel accommodations for the upcoming September training session at Manheim Toronto in Milton, Ontario includes Home 2 – Suites by Hilton, the Holiday Inn on Highpoint Drive and the Best Western on Chisholm Drive for about $129, $140 and $105 per night, respectively.

Auction Academy's fifth class gears up for second set of sessions

NASHVILLE, Tenn. - 

Students in the Auction Academy's fifth class are done with half of this year’s training and development agenda for the two-year program, having already attended multiple sessions in Dallas and Birmingham, Ala., this year.

In addition to beginning Certified Automotive Remarketer certification training last month, Auction Academy students got an opportunity to visit America’s Birmingham Auto Auction and ADESA Birmingham.

In Birmingham, Jason Murdock, a recent Auction Academy graduate, also directed the group during a hands-on workshop concentrated on vehicle frame damage and repair education.

Auction Academy’s second half of remaining 2018 sessions includes an upcoming trip to Chicago, followed by a last session of the year in Detroit.

While in Chicago, the class has plans to visit America’s Chicago Auto Auction, led by auction manager Larry Hero, as well as meet with representatives from Donlen, NCM Associates and World Omni Financial.

The class' visit to Dallas last month began at Santander Consumer USA with executive vice president of asset remarketing, loan and lease servicing Brent Huisman, along with a dinner hosted by America’s AA chief executive officer Ben Lange.

With Huisman, students learned about how his staff remarkets vehicles for both Santander and Chrysler Capital, while Lange shared how he grew America’s AA through methodical strategic acquisitions in conjunction with the development of greenfield auction sites, according to Auction Academy.

A day later, Dallas’ Metro Auto Auction general manager Scott Stalder and assistant GM Rob Gorman hosted the class for another session comprised of training from four industry leaders.

Auction Academy said United Auto Credit director of loss mitigation Scott Mousaw, who covered strategy for purging repossessed vehicles, joined CEO of Liquid Motors Michael Daseke and Chase Tidwell, who serves as National Independent Automobile Dealers Association VP of sales and marketing.

Meanwhile, in addition to Auction Academy’s two-year training and development events, its additional seminar series recently sustained the continuing education program ’s very first session on workplace culture involving a particular presentation titled “Respect in the Workplace, Beyond #MeToo,” from employment and labor law firm Littler Mendelson’s C. Eric Stevens.

“We chose as the first topic area for 2018 the various aspects of workplace culture, specifically to include harassment of any type: physical, sexual, verbal or visual.” Auction Academy presidenty Penny Wanna said. “Not only is this a timely subject, given what we see in the worlds of media, entertainment and government, but it is a critical subject with profound implications for the workplace in our industry.”

Moreover, in a news release, Wanna touts that Auction Academy’s seminar series brings additional one-day intensive sessions that are designed to deliver practical hands-on information concerning a specific auto auction business topic or functional area once per quarter.

In March, along with Stevens, seminar participants also heard from Daoud Abudiab, president of the Faith and Culture Center of Nashville, Tenn.,, Arthur J. Gallagher and Co.’s Mike Roy, who covered employment practices liability insurance, as well as Clint Bruce from domestic limited liability company Tacletics and CARS Recon chief operating officer Kay Hudson, who spoke about HR employee practices, according to Auction Academy.

Additionally, Wanna said that pre-registration for its next class in spring 2019 is now open.

The fifth class will graduate in March during the 2019 CAR Conference in Las Vegas, according to Auction Academy.

NAAA announces 12 scholarship recipients

FREDERICK, Md. - 

The National Auto Auction’s The Warren Young Sr., Scholastic Foundation recently announced its 12 scholarship recipients for the year.

In its 14th year, the program now offers eight $5,000 scholarships for attending a four-year institution and four $3,000 scholarships for a two-year college or vocational-technical school.

That’s a total of $52,000 annually in 12 merit scholarships, according to NAAA.

"Over the years our Scholastic Foundation has helped 168 deserving students from the NAAA family pursue their dreams of a higher education, thanks to the generous support of our members," NAAA President Warren Clauss said in a news release. "Today I'm proud to say the fund has grown to become a self-sustaining resource that ensures a legacy of learning and enhanced access to higher education for future generations. It's a prime example of NAAA's commitment to education and training opportunities."

With guidelines and recommendations developed by Scholarship America, an independent organization that reviews the applications, NAAA honors applicants for their academic record, in addition to leadership skills, honors, goals, work experience and public service experience.

Each year, all scholarship applicants must be either full-time employees of NAAA member auctions or corporate offices, their children or grandchildren.

The annual scholarship program has raised over $2.3 million since its inception, according to NAA.

This year’s 12 scholarship award recipients include: Alec Anderson of KAR Auction Services; Anne Dabroski of State Line Auto Auction; Keith Dabroski of State Line Auto Auction; Jacob Huffaker of Salina Auto Auction; Jacob Moyer of Manheim Philadelphia; Kimberley Paquette of ADESA Flint; Mazarine Penzin of Auctions in Motion—Thousand Oaks; Maria Rico of Orlando Longwood Auto Auction; Dane Rogers of DAA Northwest; Audrey Wood Manheim Louisville; Megan Wright of Airport Auto Auction as well as Manheim Scholarship recipient Matthew Wozniak.

NAAA gears up for 2-day auction standards training in Midwest

FREDERICK, Md. - 

The National Auto Auction Association’s Standards Training Program is gearing up to host more two-day-long vehicle inspections and arbitration training across three states throughout June, July and August.

This summer, classes will be held on June 7 and June 8 at Manheim Indianapolis, followed by July 19 and July 20 classes at Akron Auto Auction in Ohio, and then Aug. 22 and Aug. 23 courses at ADESA Chicago.

Classes will be instructed by Manheim director of arbitration Matt Arias, who will cover damage analysis on Day 1 of each training, and arbitration on Day 2. Additionally, along with serving as director of arbitration for Manheim, Arias co-chairs the NAAA standards committee and is a member of the IARA standards committee.

According to the NAAA website, the first day of each training will center on how to inspect and identify areas of risk such as:

  • What the inspections cover or not
  • Interior damage
  • Vehicle information
  • Trim and series/model breakdowns
  • Prior repairs
  • Ways to streamline without sacrificing quality
  • Structural damage          
  • Ways to measure effectiveness for continuous improvement
  • Exterior damage

Meanwhile, the second day will cover the following topics concerning arbitration:

  • Understanding stakeholder’s perspectives         
  • Mutual gains vs. fixed pie negotiation
  • Sustaining or improving your bottom line
  • Mediation vs. arbitration
  • Arbitration policy sync and update
  • Scenario training
  • Know your best alternative to negotiated
  • Agreement benchmarking

The classes are $500 each and $750 for both.

Hotel accommodations for the upcoming June session in Indianapolis include the Hilton Garden Inn for approximately $159 per night, as well as the Indianapolis Marriott East for about $174 per night.

ServNet awards 8 scholarships to children of employees

FRANKLIN, Tenn. - 

ServNet has named eight winners of its 3-year-old scholarship program created for children of employees who study at two- and four-year colleges.

In January, ServNet announced that it expanded its scholarship program to hand out up to 10 awards this year.

"We were pleased to expand the scholarship program this year, adding an additional award for $2,500 for a student attending a four-year college," ServNet president Kevin Brown said in a news release. "We awarded a total of $19,000 this year and are very happy to announce the names of eight ServNet scholarship recipients."

Seven $2,500 awards went to students attending a four-year college or university, and one award of $1,500 went to an applicant who will enroll in a two-year college or vocational-technical school, according to ServNet.

The ServNet scholarship program was established in 2016 for the purpose of supporting company employees and their families pursue higher education.

The scholarship program can assist full-time ServNet auction employees, their children, stepchildren and grandchildren.

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