For the second time in a little more than three years, J.D. Power has new ownership. According to a news release distributed late on Tuesday, leading private equity investment firm Thoma Bravo announced that it has reached an agreement to acquire J.D. Power, a global leader in data analytics and consumer intelligence. The firm said […] [Read More]

It’s the activity certain customers dread and dealerships sometimes can struggle to handle appropriately without possibly upsetting the potential buyer who could move on to a competitor. MAX Digital recently launched MAX My Trade, a guided experience that’s designed to improve the trade-in process for dealership teams and their customers. Typically conducted on an iPad, […] [Read More]

Dealerships and private individuals have plenty of online options of where to post vehicles for sale. The team at letgo is celebrating a milestone built since its marketplace launch back in 2015. On Tuesday, letgo — an app to buy and sell locally vehicles and a host of other items — announced that its users […] [Read More]

Get Spiffy capitalized on an opportunity to grow where the on-demand car care, technology and services company already possessed a market toehold. On Tuesday, Spiffy announced the acquisition of ongoing Dallas operations from NuWash. This acquisition allows Spiffy to provide on-demand car washing, detailing, oil change and other automotive maintenance for the more than 200 office […] [Read More]

Black Book says the integration of its vehicle valuation data with auto industry mobile marketing company TEXTiUM will help ease buy-back mail problems by providing it with a timely update. The companies will do that through TEXTiUM’s Instant Trade-in Values product, which uses TEXTiUM’s Precision Texting and Mail-to-Mobile Technologies. The companies say that Black Book’s […] [Read More]

The people at Acura understand that its customers have busy lifestyles. The third and latest generation of its smartphone-based AcuraLink service and app features offers access to cloud-based services, information, and music, including the ability to make vehicle service appointments. It also offers subscription services such as vehicle remote starting, geofencing and speed alerts for […] [Read More]

Now that Auto/Mate Dealership Systems has completed all dealership management system integrations with Dealer360’s Analytics and CompTrackr reporting products, the two systems’ real-time integration means viewed dealership data is always current, authentic and precise, according to Auto/Mate. Dealer360’s Analytics reporting platform provides insight into dealership operations, according to Auto/Mate. Also with the platform, executives and […] [Read More]

A new Mileage Estimator predictive model to the Outsell AI-driven marketing automation platform for the auto industry helps dealers better predict consumers’ needs so the dealers can provide timely automotive service, offers, and a better customer experience, according to Outsell. Model enhancement and implementation of the Mileage Estimator has had a strong impact on the […] [Read More]

Automotive software company AutoAlert says the addition of SMS texting functionality to its AlertMiner customer experience and trade cycle management tool helps dealers reach customers with vehicle upgrade proposals directly via text message. The company says that with the new functionality, dealers can use AutoAlert CXM to communicate with customers via text and track those […] [Read More]

Peer-to-peer carsharing marketplace Turo has landed a quarter-billion-dollar investment from IAC, an internet and media holdings company whose portfolio includes the likes of Vimeo, HomeAdvisor, Investopedia, tripsavvy, Angie’s List, Tinder, Match and many more. With the $250 million Series E funding announced Wednesday, Turo has now raised $470 million.   “This latest round of funding brings Turo […] [Read More]