Vehicle subscription provider Fair describes itself as a “forward-thinking alternative to traditional car ownership.” The company offers an app that lets buyers shop, get approved and pay for their next car, all on their phones. Apparently, the company uses that same forward thinking in the area of employee engagement. Inc. magazine named Fair as one of […] [Read More]

A new method of automotive customer reviews will provide insights for vehicle manufacturers into how customers are talking about brands and their experiences with vehicles, sales and service. With this insight, manufacturers can identify areas for improvement, identify ways to attract and retain car buyers, and provide consumers with a trustworthy source for purchasing decisions. […] [Read More]

Roadster is adding to the list of automakers for which it provides digital retailing services. After digital retailing partnerships with Lexus, Audi and Hyundai, Roadster is broadening its work with Toyota Motor North America and partnering with Mercedes-Benz for its first-ever approved digital retail program. The Roadster online-to-in-store solution will be offered to all 386 […] [Read More]

Automatic Labs says its new connected car assistant transforms most vehicles into connected vehicles that deliver safety, maintenance and convenience features. And it does all that through an install-it-yourself adapter and mobile app. The company also announced that for $99.99, its connected car assistant is available for purchase from Amazon.com, Best Buy and BestBuy.com, Crutchfield.com […] [Read More]

The mobility options and technology in the auto industry can sometimes feel like they’re moving faster than the cars themselves. That’s why Kelley Blue Book has launched a new website designed to get consumers up to speed. The site, called Ride, is designed to shed some light on topics like ride-hailing, car-sharing, subscriptions, micro-mobility, electric vehicles and […] [Read More]

Columbus Fair Auto Auction is encouraging dealers to “skip the phone call.” Dealers should submit their requests for flooring services, gate passes, reports, transportation and inspections through “Post Sale Assist,” powered by AuctionVcommerce. AuctionVcommerce says Columbus Fair Auto Auction is the first independent auto auction to integrate a digital service option allowing customers to manage their post-sale activities directly […] [Read More]

Walls still don’t talk. But connected cars do, and they have a lot to say. Sophisticated technologies that promise to produce safer, more fuel-efficient vehicles equipped with consumer-pleasing conveniences are also capable of revealing personal information, such as where a driver’s been, their telephone contact list, how fast they drive and whether they use their […] [Read More]

According to a news release distributed on Friday, digital speech analytics expert Tony Colan has joined the Proactive Dealer Solutions team as director of enterprise sales. Proactive Dealer Solutions (PDS) uses deep machine learning, artificial intelligence (AI) and predictive analytics that can discover patterns using voice recognition to communicate more effectively with automotive consumers and […] [Read More]

Automotive compliance expert Max Zanan wants to help dealerships and their owners and principals learn about store employees who might be syphoning funds or doing other unethical or unscrupulous activities. This week, Zanan rolled out the Dealership Fraud Hotline, a new kind of whistleblowing automotive platform and hotline that can make it easier for dealership […] [Read More]

Car shoppers of today are searching online for a new vehicle at all hours of the day, every day, and customers expect instant responses from dealerships. With Facebook Marketplace, letgo and other social platforms, dealerships have opened new channels to connect with these customers. But as a result, many dealerships have trouble keeping up with car […] [Read More]