Guided retailing product provider ActiveEngage is partnering with TradeVue to add TradeUp to its digital retailing services. The companies said TradeUp allows dealers to manage and designate the range communicated to the buyer through person-to-person chat, giving dealerships more control over trade-in profits. The companies describe TradeUp as a versatile trade tool that they say […] [Read More]

Participants of a new certification program from automotive industry software company DealerSocket will have the opportunity to become certified on one or all of the company’s products, including CRM with its customer-retention tool RevenueRadar. The program will begin at DealerSocket’s User Summit, which will take place Aug. 21 to 23 in Anaheim, Calif.   For […] [Read More]

Projected growth in plug-in electric vehicles means challenges and opportunities for distribution utilities, according to Navigant Research. If PEVs are not managed intelligently, they can threaten overall grid reliability. But if they are aggregated and optimized with smart controls, they can offer grid services under new business model platforms such as microgrids and virtual power […] [Read More]

After announcing on April 24 that it would launch what it says is the U.S. car rental industry’s first subscription service, Enterprise Holdings came out with a related announcement on Wednesday: The company revealed the three states where the service will initially launch. Enterprise Holdings, which is the parent company to the Enterprise Rent-A-Car, National Car […] [Read More]

Especially for independent dealerships who have service drives catering to any vehicle that ends up in a bay, a new resource from the Auto Care Association could help find parts more efficiently. This week, the association announced a new data product designed to connect parts data for nearly 1.4 billion vehicles, making going global easier for […] [Read More]

“Used cars” is a top search term in the automotive industry, but many know that the term is difficult to rank organically, says automotive website and digital marketing company Dealer eProcess. The company says that customers interested in pre-owned vehicles often do not type in a specific year, make or model as they do when searching […] [Read More]

Black Book says its move to integrate General Motors’ Build Data into the company’s VIN Decode and valuations data provides more “precision of valuations” of General Motors vehicles. By automatically accounting for optional equipment installed in the vehicle, users gain access to the precise value of a vehicle through the use of General Motors Build […] [Read More]

Fetching packages and getting the car washed. Those chores might still be part of your “pretty nice little Saturday” of tasks, but Ford is aiming to make them a bit easier through some new-school technology. The automaker announced a partnership with Amazon this week that provides Key by Amazon in-car delivery of Amazon Prime packages […] [Read More]

Research and insights company Ipsos has appointed Jacob George as executive vice president and leader of its U.S. automotive quality business. George, who most recently served as vice president and general manager of J.D. Power Asia Pacific, will lead the quality measurement and improvement system that Ipsos has created for the U.S. and global automotive […] [Read More]

Retail automotive technology company CDK Global named Mahesh Shah executive vice president, chief product and technology officer. CDK said in a news release that Shah will accelerate innovation, research and development, and building and testing for its product portfolio. He most recently served as senior vice president and general manager of applications and global business process […] [Read More]