Tech-enabled automotive service company Strolid has launched its first product. The Strolid Portal for auto dealers is designed to use actual customer conversations to provide operational insights throughout the entire dealership and reveal opportunities for improvement. Strolid said its new product, available to its sales and service BDC customers, allows dealers to listen to customers […] [Read More]

Impel, which provides an artificial intelligence-based customer lifecycle management platform to the auto industry, said Tuesday it has acquired Outsell in a deal valued at more than $100 million. The transaction includes cash and equity in Impel. The company said the purchase of the SaaS provider “establishes the auto industry’s first end-to-end AI sales and […] [Read More]

Online car bidding platform The Lasso, formerly known as Revv, announced it has raised $9.8 million in early-stage funding as it prepares to expand nationwide. The funding was split across three tranches and culminated in a seed round. Crosslink Capital and Manresa Ventures were the lead investors. Contour Venture Partners, Liquid2 Ventures, Ritual Capital, Correlation […] [Read More]

Car Wars is adding a timely element to its Mystery Shop Scorecard. The provider of call-tracking and phone-handling systems for auto dealerships said its system now includes on-demand reporting to provide near real-time insights from its recorded phone calls. Previously, Mystery Shop Scorecard data was made available through monthly reports, but after feedback from its […] [Read More]

Fullpath is joining up with General Motors and its dealers. The marketing automation and customer data platform (CDP) that was one of this year’s Emerging 8 honorees announced it has been selected as an approved turnkey certified provider for GM’s in-Market Retail (iMR) funds, a designation that gives GM dealerships access to Fullpath’s CDP and […] [Read More]

LotLinx executive chairman Len Short joins the Auto Remarketing Podcast to discuss the company’s new Vincensus report, a new monthly and quarterly analysis that shares real-time vehicle inventory data and insights. “Data is the key to your future. It’s the key to your competitiveness,” Short said in the interview. “Dealers are waking up to this […] [Read More]

Where is fraud most prevalent in the car-buying process and how can dealerships work to prevent it? QoreAI CEO Todd Smith addresses these topics and more in this Auto Remarketing Podcast with Cherokee Media Group senior editor Joe Overby. The company, which provides dealers with software to aid in identity verification, streamlined document management, and […] [Read More]

Electric vehicle charging network IONNA has a new home – and some new leaders. IONNA – a joint venture founded by a coalition among automakers BMW, General Motors, Honda, Hyundai, Mercedes-Benz, Kia and Stellantis – has selected Durham, N.C., as its global headquarters, which the company said in a news release allows it to accelerate […] [Read More]

Solera is getting a lift from Uber. The provider of vehicle lifecycle management software, data and services, announced an exclusive rideshare collaboration with Uber for Business through Solera’s RedCap platform. RedCap’s shuttle service, powered by Uber for Business, not only provides rides for customers, it also offers access to parts delivery through Uber Direct. Solera […] [Read More]

Artificial intelligence seems to be spreading into everything these days. So why not vehicle history reports? Vehicle history report platform Bumper.com’s answer to that question is a new feature called Smart Insights, designed to use generative AI to “analyze and distill” the most important information in a history report. The company said Smart Insights is […] [Read More]