The way that consumers research, find, and engage with dealership has changed significantly in recent years. In the past, dealers would buy newspaper and radio ads, put up a billboard, get listed in the Yellow Pages, and wait for customers to call or show up to their dealership. Now, the process is much more detached. […] [Read More]

Call tracking and marketing analytics company Car Wars recently launched a new artificial intelligence (AI) service designed to help dealers connect more callers after first introducing the automotive industry to its CRISP methodology three years ago. “Phone calls are precious, yet every inbound call is handled in a similar inefficient way. The calls hit the […] [Read More]

Facebook Marketplace is expanding further into the automotive space and working with some of the industry’s biggest players, including the likes of Edmunds, Cars.com, CDK Global, Kelley Blue Book and others. According to details and an outline of those partnerships provided by The OutCast Agency on behalf of Facebook, Marketplace will soon have new features […] [Read More]

Carvana has expanded further West with the launch of its new Las Vegas market, the company announced Wednesday. Las Vegas residents can now browse more than 7,000 vehicles on Carvana.com and receive free, as-soon-as-next-day vehicle delivery after making a purchase. “Las Vegas is a city built on hospitality, making visitors feel welcome 365 days a year,” […] [Read More]

CarStory, the automotive AI platform from Vast, announced Tuesday general availability of its CarStory Analytics for marketplaces, lenders, OEMs and software providers. CarStory Analytics powers the companies CarStory Market Reports, CarStory Insights, CarStory Leaderboard and CarStory Marketplace. "The market is rewarding companies that deliver answers, not just information," Vast chief executive officer John Price said […] [Read More]

While millennials still name car dealer as one of the top three occupations they would like to avoid, if car dealerships integrated more modern technology into the sales process, these same millennials would be more likely to pursue a job there. This is according to new survey data Roadster released in partnership with research firm Survata on Tuesday. Car […] [Read More]

“The automotive shopping experience is becoming much more personal.” This quote from DealerRater general manager Jamie Oldershaw might seem like a departure from a retail automotive industry that is rapidly moving to a more digitalized car-shopping process. Except that’s exactly the environment from which an effort to personalize car shopping begins. In mid-September, Cars.com — which […] [Read More]

PERQ is the latest company to join the expanding CDK Global Partner Program, the company announced Thursday. The program recently reached over 350 partners and 450 unique applications, according to CDK. “The continued expansion of the CDK Partner Program plays a critical role in our ability to enable end-to-end automotive commerce for our customers,” CDK […] [Read More]

The team behind CompetitorPro is launching a new product on Monday that aims to help dealers in decision-making, doing so with a localized approach. VINFactor, which makes its official debut at the DrivingSales Executive Summit, is a free tool designed to decode vehicle identification numbers to provide local market context and advice. How does that […] [Read More]

CarMD and CARCHEX announced a new partnership to provide CarMD Garage customers with $100 off CARCHEX Vehicle Protection Plans. “This partnership enables us to connect with CarMD’s audience of vehicle owners who seem to appreciate insight to help reduce the cost of car ownership,” CARCHEX chief executive officer Jason Goldsmith said in a news release. […] [Read More]