In recent years, dealers enjoyed record-high gross margins on new and pre-owned car sales. However, with inventories returning to pre-COVID levels, dealers are facing a marketplace with increasingly compressed sales margins. Salesmanship is important, but dealers recognize the importance of using cutting-edge technology to help sustain profitability. I am often asked what technology I recommend […] [Read More]

Warren Weimer is service and parts director for Corwin Toyota in Colorado Springs, Colo. Earlier this year, Weimer installed ServiceVision, which is the service department cycle time management tool from Mobile Dealer Data (MDD). According to a news release, Weimer said the result is ServiceVision contributed a 40% to 60% improvement in service bay turn […] [Read More]

Before the rubber meets the road — literally — dealers can help their service customers feel confident they have enough tread on their tires. It’s through a new partnership involving a pair of technology companies. Anyline, which offers artificial intelligence-powered mobile data capture and insights, recently announced a partnership with Fleetback, a digital ecosystem solutions […] [Read More]

Mobile vehicle service technology platform Curbee is headed for the cloud, with help from Tekion, developer of a cloud-native platform serving the automotive retail ecosystem. This partnership will deliver Curbee’s B2B platform, which is designed to integrate directly into a dealership’s existing DMS, through Tekion’s Automotive Partner Cloud to improve efficiency. The companies said that […] [Read More]

PrivateAuto, a transactional marketplace for private-party vehicles, has launched DMV title checks as an add-on service through a partnership with Yotta Automated Software Solutions Inc., a platform providing real-time vehicle lienholder, registration and title data. PrivateAuto said the addition of YASSI to its platform is designed to reduce fraud and enhance buyers’ confidence in private-party […] [Read More]

Orbee, a provider of automotive data management middleware systems, has been selected by Holman as its customer data platform provider. Orbee said its platform will allow Holman to turn customer data from its network of some 60 dealerships in nine states into insights and analytics designed to deliver a truly personalized customer experience. In addition […] [Read More]

Ask any football fan: a solid backup is critical. Along those lines, Advent Resources CEO Ben Gill joins the Auto Remarketing Podcast to discuss the company’s new Advent Parachute program, which is a backup sales DMS designed to give dealerships a reliable contingency plan during primary sales system outages. Advent said it deployed the Parachute […] [Read More]

Reynolds and Reynolds is hosting its Retail Summit this week, with artificial intelligence being the focal point of many event activities. The highlight was the launch of Spark AI, an artificial intelligence data layer that now powers all Reynolds AI products. The company explained Spark AI can eliminate silos created by AI tools and provide […] [Read More]

STELLA Automotive AI announced a partnership with service lane technology provider Dealer-FX that integrates STELLA’s artificial intelligence-powered digital voice technology into Dealer-FX’s ONE Platform software. The integration — the second announced in as many days for Dealer-FX, which has also added Proactive Dealer Solutions’ Brooke.ai digital voice assistant to its platform — is designed to […] [Read More]

Proactive Dealer Solutions (PDS) — which was acquired by Better Car People (BCP) in June — announced the integration of Brooke.ai with Dealer-FX, blending the advanced digital voice assistant with the service lane technology provider. PDS highlighted that this integration rolled out on Tuesday can enhance dealership efficiency, optimize customer interactions and boost service lane […] [Read More]