GWC Warranty is now offering Elite Dealers a free 30-day trial to access video email marketing platform Covideo, which allows dealers to create and track video email marketing messages for customers. Dealers can use the marketing service tool for internet inquiry responses, vehicle walk-arounds, sales follow-ups and service reminders. “Use of Covideo in dealerships has […] [Read More]

Cars.com recently announced that it has appointed Jennifer Newman to serve as the site's new editor-in-chief. Newman, who has been with the site for nine years serving in various roles on the editorial team, transitions from her role as Cars.com managing editor, according to the site. "As an automotive industry veteran and long-time journalist, Jennifer is […] [Read More]

Not long into the life of Roadster, the San Francisco-based company made a pivot. It began as an online vehicle concierge service with more of a consumer-facing mindset, explains chief executive Andy Moss. The inventory sold came from dealerships, but Roadster was still “shielding” consumers from going through the traditional dealership sales process, Moss said. […] [Read More]

The power and capability of artificial intelligence with the consumer comfort of a kiosk are now being leveraged to improve the dealership service drive and showroom. UpdatePromise recently announced an exclusive partnership with GoMoto, to combine the companies’ platforms into one fully embedded dealership management system with a connected consumer experience and engagement solution. With […] [Read More]

ADESA has both expanded its dealer sales and services to more regions across the U.S. in an effort to enhance customer experience and promoted Kathy Hopkins to serve as director of dealer sales, the company announced on Thursday. To enhance customer experience both online and in-lane, ADESA said it will deliver more personalized business solutions […] [Read More]

It’s another big acquisition in the KAR Auction Services family, this time in the vehicle shipping platform segment of its business. And one that gives it a presence in consumer-ordered car transport. KAR subsidiary CarsArrive Network has purchased the vehicle transportation business of Dependable Auto Shippers, the parent company said in a news release Wednesday. Through […] [Read More]

LotLinx has expanded its Facebook product suite to include LotLinx VS – Lead Enabled Remarketing, a newly created VIN-specific tool for Facebook users that leverages LotLinx proprietary technology to target high-quality shoppers. The company’s new product can allow dealers to both strategically target visitors to Vehicle Details Pages and remarket to shoppers interested in a specific VIN […] [Read More]

DealersLink has released FastBook Pro 5.0, the company's new booking tool that can allow dealers to scan vehicles’ VINs and book out NADA, KBB, MMR, Black Book, CARFAX and AutoCheck simultaneously. “FastBook Pro 5.0 has the fastest VIN scanner on the market today,” DealersLink chief executive officer Mike Goicoechea said in a news release. “It will help […] [Read More]

AutoMobility LA has announced that it is now accepting submissions for its 2017 Top Ten Automotive Startups Competition, which recognizes startup companies that have impressive innovations with the potential to shape the future of the new transportation industry. The competition’s finalists will be named just before the 2017 AutoMobility LA show, which will take place […] [Read More]

Since introducing its services to 17 cities in the past year-and-a-half, Maven has expanded its operations in New York City in order to offer residents Maven City, its fully connected car-sharing solution, the General Motors brand announced on Monday. "New York City has been part of the fabric of Maven since we launched the brand here in […] [Read More]