AutoAlert announced this week it has acquired The Ready Group, LLC, and its subsidiary, DirectAlert. And now AutoAlert is introducing One-to-One Intelligent Marketing, a data-driven, customer-communication solution that will offer dealers a 360-degree view of their existing customers. Experts at AutoAlert have developed a big-data platform that identifies customer ownership and lifecycle milestones, providing dealers […] [Read More]

Roadster said Wednesday it is now providing dealers with an in-store app extension of its Express Storefront ecommerce platform it launched this summer. The company announced in late June that it was making its e-commerce services available to dealers as a white-labeled solution, called Express Storefront, that lets them put the entire car-buying process online, […] [Read More]

Car owners aren’t just craving connectivity. They want their in-vehicle technology to function like — or "mirror" — their smartphones. According to the J.D. Power 2016 Smartphone Automotive Mirroring Report released Tuesday, that wish is moving closer to reality. This news comes on the heels of a recently announced partnership between Cox Automotive and cloud […] [Read More]

CarStory, a provider of search and inventory data and analytics on used vehicles, announced on Monday that a technology powering its Market Reports has been awarded a U.S. Patent No. 9,465,873. The company highlighted this is the second patent awarded in two years for a technology utilized by CarStory Market Reports. To date, the tool […] [Read More]

AiM and Manheim have completed the North American roll-out of AiM software to 79 Manheim locations in the U.S., Canada and Puerto Rico. The roll-out marks the first Manheim-wide deliverable of efforts between AiM and Manheim that started in May 2015. The main technology component of the roll-out is AiM Inspect Capture, a smartphone app […] [Read More]

 In preparation for spinning off from its parent company next year and eventually becoming a publicly traded entity, Cars.com has hired a chief legal officer. The company said in a news release Monday it is bringing on former Orbitz executive James Rogers. Rogers, most recently senior vice president and general counsel for Orbitz Worldwide, will […] [Read More]

ELEAD1ONE plans to roll out a new cloud-based marketing hub later this year that it says will transform the way dealers connect with their customers across sales, service and marketing. Using the Salesforce Marketing Cloud, the new Digital Marketing Hub will consolidate all data in a common view of the customer, allowing dealers to engage […] [Read More]

Social media and digital engagement company Digital Air Strike announced the addition of two technology veterans with extensive media, data and entrepreneurial experience to their senior leadership team. This week, Anthony Argenziano joined Digital Air Strike as chief technology officer where he will manage and drive the company’s innovation and product development. David Corchado now […] [Read More]

On Wednesday, Carvana launched in its 17th market: Cincinnati. This is the eighth new market for the online car retailer this year, including the move to fellow Buckeye city Columbus late last month. With the latest expansion, Carvana said it can now provide as-soon-as-next-day delivery to more than 118.3 million customers in the U.S. and […] [Read More]

Auto/Mate Dealership Systems announced this week that its dealership management system now is fully integrated with Singlethread, a service department text-message platform. Auto/Mate’s dealer customers now have the option to implement Singlethread’s messaging tool to communicate with service customers and have all records saved in each contact in the DMS. “Many customers prefer to communicate […] [Read More]