Auto/Mate Dealership Systems announced this week that its dealership management system now is fully integrated with Singlethread, a service department text-message platform. Auto/Mate’s dealer customers now have the option to implement Singlethread’s messaging tool to communicate with service customers and have all records saved in each contact in the DMS. “Many customers prefer to communicate […] [Read More]

TradeRev announced it has hired Tory Swedlund and Will Farmer as regional directors in the U.S. Farmer will lead the southeast region, whereTradeRev said that performance has flourished as a result of the strong relationships built from partnerships with several major auto groups such as Pohanka Automotive Group. Swedlund will lead the expansion of TradeRev’s presence […] [Read More]

AutoPoint has announced a marketing solution called Sales Journey. The company said Sales Journey addresses the challenge of attracting new customers and retaining existing customers as they prepare to buy or lease a new vehicle in a competitive dealer market. Its predictive targeting methods allow dealers to gain a marketing advantage at critical early stages […] [Read More]

The way dealers used to work with car shoppers often made the latter feel prodded and herded like cattle, says DealerSocket chief executive officer Jonathan Ord. Speaking at his company’s User Summit in Texas (and using regionally apt metaphors), Ord recommended dealers let consumers steer the purchase method decision-making, whether that’s online, in-store or a […] [Read More]

Dealership software provider MAXDigital recently announced Patrick McMullen, previously the senior vice president of customer success, will now be the company’s senior vice president of strategy and innovation. MAXDigital explained McMullen will be traveling the country to deliver the company’s “Stop the Drop” message, which is geared to help dealers maintain gross profits and transform […] [Read More]

In August, Amazon made two big footprints in the auto space that stirred talk and turned heads.   First was teaming up with Hyundai Motor America for a program that let car shoppers in certain Southern California areas set up test drives of the 2017 Hyundai Elantra through its Amazon Prime Now service. Later in […] [Read More]

On Wednesday, DealerSocket wrapped up its annual User Summit, which included the opening keynote by founder and chief executive officer Jonathan Ord, who addressed attendees and provided insight into the company's future vision, the introduction of the “Blackbird” technology platform and several other product innovations. “Blackbird is the result of DealerSocket’s vision, several years in […] [Read More]

Facebook originally built buy and sell Facebook groups to help people connect and hock what they had to sell. Now, Facebook built a standalone marketplace for those 450 million people who visit those groups every month. Facebook calls it a “convenient destination to discover, buy and sell items with people in your community." Facebook Marketplace […] [Read More]

The mid-2000s: George W. Bush was early in his second term as U.S. president. The iPhone had yet to be released. The Boston Red Sox had just reversed an 86-year curse. And the way folks shopped for and bought cars was vastly different. The retail market has since been flipped on its axis and the […] [Read More]

In an effort to minimize data security risks, AutoAlert has earned certification in the Reynolds Certified Interface (RCI) program.  This certification aims to ensure the safe, secure and reliable transfer of data from a Reynolds and Reynolds dealership management system (DMS) to AutoAlert’s suite of products. “RCI certification fits with AutoAlert’s long-term strategic plan, and […] [Read More]