Orbee and ActivEngage are working together to help dealerships. This week, the provider of customer experience middleware for the automotive industry said it has integrated with the automotive chat and text communications platform. Orbee and ActivEngage highlighted their integration allows for the data from a shopper’s interaction through the ActivEngage platform to be unified with […] [Read More]

Dealer eProcess wants to take auto dealers to the top of the mountain. The website and digital marketing agency hopes to do that with the launch of Everest, its new website platform for dealers in the U.S. and Canada. Everest is designed to be an all-in-one solution to drive the highest conversions possible. It includes […] [Read More]

NAPA Auto Parts sees potential in electric vehicle repair and is preparing its branded stores and its independent partners to capitalize on a potentially huge market for aftermarket parts. “There is a big opportunity for NAPA to get into the electrification space,” Donovan Ringo, NAPA’s senior manager, emerging markets, told Auto Remarketing on the sidelines of the Electrify Expo Industry Day conference in Southern California in late May. NAPA considers EVs, ADAS, and vehicle connectivity emerging technology for ... [Read More]

Binu Mathew, a veteran of 30 years in leading product development and strategy for software technology companies, has joined automotive retail platform Tekion as its chief technology officer. In his new role, Mathew will lead the engineering, product management and design teams and drive the company’s technology strategy, product development and delivery to ensure the […] [Read More]

Impel, a provider of artificial intelligence-powered customer lifecycle management for the automotive industry, announced an integration with WhatsApp as a communication channel for Impel AI to enhance its omnichannel capabilities. In addition to webchat, email and SMS texting, auto retailers using Impel’s AI platform can now deliver personalized experiences and engage in humanlike conversations with […] [Read More]

I’ve run into a consistent theme in recent conversations with dealers: What do you make of systems that automatically price used vehicles? The question has also led to requests that we change ProfitTime GPS from its current functionality of providing recommended price ranges for individual vehicles to automatically pricing each car. When I ask why […] [Read More]

Amit Chandarana is the chief commercial officer at Signal Technologies, which specializes in the Canada-to-U.S. used-vehicle import market. He sat down with Cherokee Media Group senior editor Joe Overby at ASOTU Con outside Baltimore last month for a conversation about the vehicle import-export market, the conference’s Pitch Tank competition, advice for startups and entrepreneurs, what […] [Read More]

With summer driving season getting into full swing and perhaps your service drive becoming even busier, FrogData rolled out its newest tool this week. FrogData launched FixedOps Mojo, a service management dashboard that’s designed to optimize fixed operations for dealerships. Part of the WarrantyBoost+ solution, FixedOps Mojo leverages artificial intelligence-driven data analytics to provide actionable […] [Read More]

Shortly after his firm advised STELLA Automotive AI on its $19.7 million Series A financing round, The Presidio Group CEO Brodie Cobb joined the Auto Remarketing Podcast for a conversation about the automotive investment landscape. Cobb and Cherokee Media Group senior editor Joe Overby discuss why dealer groups and auto industry incumbents have become busy […] [Read More]

Two automotive technology companies are teaming up with the goal of elevating dealerships’ online presence. Reynolds and Reynolds and DealerOn announced a partnership to integrate DealerOn’s sales and marketing enablement technology with Reynolds’ dealership software. The companies said their development efforts will give dealers the opportunity to “enhance their holistic view of the consumer” through […] [Read More]