Kelley Blue Book customers can now access mass vehicle valuations in real time through a self-service portal. The company said in a news release today that customers can get KBB Values and configuration data “on their own time” simply by putting the batch VIN info through a Web-based interface now available in the company's business-to-business […] [Read More]

When it comes to digital marketing and the changes it has undergone over the years, Jared Rowe boils it down to three phases. The first, he said — at least from the vantage point of the Cox Automotive Media Division he heads up — was the “inventory discovery” phase, where dealers began putting their vehicles […] [Read More]

This week, customer relationship management solution OneCommand finalized the certified integration of its HigherGear CRM with Guest Concept’s 1st Pencil, a dealership sales presentation software provider. Executives explained that 1st Pencil and HigherGear CRM have historically been used autonomously by dealers across the country. They indicated this new integration is designed to provide enrolled dealers […] [Read More]

SmartAuction has sold its 5 millionth vehicle. Ally Financial announced today that its online auction platform held a special auction for the milestone vehicle, which was purchased by Classic Chevrolet of Grapevine, Texas. The winning bid was approximately $180,000, and Ally will divide that sum and donate it to 10 charities in the Dallas area […] [Read More]

DealersLink released the newest iteration of its live online auction platform, AuctionLink 1.4, on Tuesday, highlighting the solution’s features that culminate in what the company claims is the one of the “most convenient, efficient and easy to use” online auction platforms. As listed by the company, the key features of AuctionLink include: Access to upstream […] [Read More]

Now that the acquisition of Dealertrack Technologies is complete, Cox Automotive shifted a top executive who served as co-president of the newest piece of the company portfolio into a new role. On Tuesday, Cox Automotive appointed Raj Sundaram to be chief client success officer, reporting directly to Cox Automotive president Sandy Schwartz. In this key […] [Read More]

There is a lot of buzz out there that many companies, including the auction giants with their subsidiaries, are looking at ways to “go around” auctions and lower prices to almost ludicrous value levels. The true buzz should not be discussing “going around” today’s technologically enhanced auctions, but rather seeing them as the core around […] [Read More]

String Automotive announced new agreements with several large dealer groups on Monday while also highlighting the new local-market focused upgrade to its Dealer Positioning System. String has entered new enterprise-level relationships with the March Hodge Automotive Group, Feldman Automotive and All Star Automotive Group. The company’s latest release of its Dealer Positioning System, or DPS, […] [Read More]

A handful of photos taken at the time of your customers’ deliveries could help drive up your word-of-mouth leads and repeat service. That’s the aim of Vboost’s recently improved “customercials,” which create a short photo package video for your customers that can be easily distributed and shared online and via social media. The company says […] [Read More]

Data-mining and sales-generation platform AutoAlert announced Thursday that it has combined its efforts with MotoFuze. The latter is best known for FuzeCast, its customer experience management (CEM) solution, that can combine content marketing, reputation management, social selling, employee engagement and dealership communication and integrate with any existing customer relationship management solution. Through their partnership, the two companies […] [Read More]