DMEautomotive is being purchased by Solera Holdings. An agreement was announced Wednesday morning for Solera to buy the Florida-based company that provides risk and asset management software and services to the automotive and property marketplace. “Combining DMEa’s proprietary technologies with Solera’s existing portfolio will enable Solera’s customers to increase customer retention and drive loyalty through […] [Read More]

DealerSocket highlighted a new integration with MyDealerLot (MDL), a provider in the application of radio frequency identification (RFID) technologies for automated guest recognition and vehicle tracking. The company explained this integration enhances the customer experience within the sales and service departments. The tool can strategically alert the sales and service staff that a customer has […] [Read More]

Gubagoo announced Monday the upgrades to its ChatSmart platform interface for dealers. The enhancements highlighted by the company for its “smart” chat platform include advanced Google Analytics integration and further device support, which now works on computers, tablets and phones. ChatSmart has also added SMS text-to-chat functionality, which opens up direct communication on mobile devices and […] [Read More]

Tablet users aren’t hard to spot if you’ve flown commercially recently or visited a local coffee shop. But a new survey by Auto/Mate Dealership Systems says the penetration of dealerships leveraging these devices still isn’t too high. At least not yet.  Auto/Mate determined that only 20 percent of dealerships use mobile tablets in their sales and […] [Read More]

VinSolutions launched a new equity mining tool for dealers on Tuesday, which aims to capitalize on the growing importance of customer data. Target, the new tool in the VinConnect customer relationship management (CRM) solution, works to allow dealers to mine their customer databases in an effort to find more sales opportunities and convert them, using […] [Read More]

Automotive strategic information and insight provider IHS Automotive announced its Integrated Lead and Incentive Management solution that has launched in partnership with HookLogic. The solution aims to help OEM national sales companies improve their web-based lead performance and incentive management as part of its larger audience analysis, targeting and activation service. According to the company, […] [Read More]

Auto marketing and CRM solution provider AutoLoop announced today that it is adding DealAlert, a real-time deal management app, to its lifecycle marketing suite. The app delivers up-to-the-minute deal info to a dealer’s phone within seconds of a request. “We’re very excited to add this unique tool to our already powerful software suite,” said Steven […] [Read More]

Dealertrack Technologies announced Wednesday that it added enhancements to CentralDispatch, its Web-based transportation marketplace, to improve shipping efficiencies and make more profitable loads for its carrier customers. The offering, which connects dealers and transport brokers with over 7,900 vehicle carriers nationwide, provides several carrier-specific capabilities, including the following, according to Dealertrack: Multipoint Route Search and […] [Read More]

NCM Associates recently teamed up with DrivingSales Data to provide NCM 20 Group clients a monthly Internet Marketing Vitals Composite compiling a dealerships' digital marketing efforts in one, easy-to-understand report. The firms highlighted that clients will receive their monthly report in a composite-like format, allowing them to have more productive 20 group discussions with peers […] [Read More]

LeasePlan USA, a fleet management provider, recently announced the launch of its new solution to help its clients save money by bundling its risk management services. The company’s 3D Coverage combines accident prevention programs, fleet auto insurance and claims management services in one plan. LeasePlan clients can leverage competitive auto insurance rates and streamline processes […] [Read More]